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ZEN STUDIOS END USER LICENSE AGREEMENT
Applicable from: October 07, 2020.
The following end user license agreement (“EULA”) constitutes an agreement between you and ZEN Studios Software Developer Limited Liability Company (“ZEN”). This EULA governs your use of Software and Services as specified below.
For purposes of this EULA “Software” means all software programs distributed, published or otherwise made available by ZEN or its affiliates including, but not limited to mobile games, downloadable/installable games for personal computer, and games accessed by means of a browser or other online communication method. Software also includes updates and upgrades as well as accompanying manuals, packaging and other written, files, electronic or on-line materials or documentation, and any and all copies of such software and its materials (hereinafter referred to as“Related Materials”). Software made available by ZEN are not free software except when expressly defined so.
“Services” means all services made available by ZEN, including but not limited to services accessed through mobile games, by means of a browser or by other online communication methods.
Software and Services are collectively referred to as “ZEN Services”.
THE SOFTWARE IS LICENSED, NOT SOLD. YOUR USE OF THE SOFTWARE (AS SPECIFIED BELOW) IS SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS EULA. BY INSTALLING, USING OR ACCESSING THE ZEN SERVICES OR ANY MATERIALS INCLUDED IN OR WITH THE ZEN SERVICES, YOU HEREBY ACCEPT THE TERMS OF THIS EULA.
If you do not accept the terms of this EULA, do not install, use or access the ZEN Services.
1 LICENSES
SOFTWARE LICENSE. Subject to this EULA and its terms and conditions, ZEN hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use one copy of the Software for your personal non-commercial use for gameplay on a single computer, device or gaming unit, unless otherwise specified. The rights granted herein are subject to your compliance with this EULA. The Software is being licensed to you and you hereby acknowledge that no title or ownership in the Software is being transferred or assigned and this EULA is not to be construed as a sale of any rights in the Software.
SERVICE LICENSE. Subject to this EULA and its terms and conditions, ZEN hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use the Services as provided by ZEN, for your personal non-commercial use, in the manner permitted by this EULA. The rights granted herein are subject to your compliance with this EULA.
LICENSE TERM. The term of your licenses under this EULA shall commence on the date that you accept this EULA and install or otherwise use the Software and/or Services and ends on the earlier date of either your disposal of the Software and/or Services or ZEN's termination of this EULA. Your license terminates immediately if you attempt to circumvent any technical protection measures used in connection with the Software and/or Services or you otherwise use the Software and/or Services in breach of the terms of this EULA.
OWNERSHIP; NO OTHER LICENSES; CONFUSING USE. ZEN retains all right, title and interest in and to the ZEN Services, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, patents, titles, computer codes, audiovisual effects, themes, characters, character names, stories, dialog, settings, footage clip, photograph, artwork, costume, set, sound effects, musical works, moral rights, and any other original creative elements which appear in and/or have become directly associated with ZEN Services whether registered or not and all applications thereof. The ZEN Services are protected by applicable laws and treaties throughout the world. Unless expressly authorized by mandatory legislation, the ZEN Services may not be copied, reproduced or distributed in any manner or medium, in whole or in part, without prior written consent from ZEN. All rights not expressly granted to you herein are reserved by ZEN.
YOU ACKNOWLEDGE AND AGREE THAT, NO OTHER THAN LICENSE IS GRANTED TO YOU BY THIS EULA, YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN ZEN SERVICES (INCLUDING WITHOUT LIMITATION ANY VIRTUAL GOODS), AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ALL RIGHTS IN AND TO ZEN SERVICES ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF ZEN AND ITS LICENSORS.
You shall not use the ZEN Services in any manner likely to cause confusion or doubt in the mind of the public as to the ownership and control thereof or in any manner that does not make clear that the ZEN Services are owned and controlled exclusively by ZEN and its licensors.
UPDATES. You agree that the ZEN Services may automatically download and install updates, upgrades and additional features that ZEN deems reasonable, beneficial to you and/or reasonably necessary. You acknowledge and agree that any obligation ZEN may have to support the previous version(s) may be ended upon the availability of the update, upgrade and/or implementation of additional features. ZEN Services licenses shall apply to any updates, upgrades and/or additional features that are not distributed with a separate license or other agreement.
2 GENERAL LICENSE CONDITIONS
You agree not to: (i) commercially exploit the ZEN Services; (ii) distribute, lease, license, sell, rent, lend, convey or otherwise transfer or assign the ZEN Services, any copies thereof, or any passwords or usernames of ZEN Services, without the express prior written consent of ZEN or as set forth in this EULA; (iii) make a copy of the ZEN Services or any part thereof, including but not limited to Software (other than as set forth herein); (iv) make the ZEN Services publicly available or available on a network for use or download by multiple users; (v) except as otherwise specifically provided by the ZEN Services or this EULA, use or install the ZEN Services (or permit others to do same) on a network, for on-line use, or on more than one computer or gaming unit at the same time; (vi) use or copy the ZEN Services at a computer gaming center or any other location-based site; (vii) reverse engineer, decompile, disassemble, translate, prepare derivative works based on or otherwise modify the ZEN Services, in whole or in part; (viii) remove, obscure or modify any copyright, trademark or other proprietary rights notices, marks or labels contained on or within the ZEN Services, falsify or delete any author attributions, legal notices or other labels of the origin or source of the material; (ix) misrepresent the source of ownership of the ZEN Services; (x) transport, export or re-export (directly or indirectly) into any country forbidden to receive such ZEN Services by any U.S. or other export laws or accompanying regulations or otherwise violate such laws or regulations, that may be amended from time to time; or (xi) scrape, build databases or otherwise create permanent copies of content returned from the ZEN Services.
ANY COMMERCIAL USE IS PROHIBITED. Commercial use shall mean among others to use and/or utilize any of the ZEN Services including the Related Materials for the purpose of marketing, promoting, selling or any other way commercially exploiting any product or service provided by you or any third person. According to the restrictions defined above, it is not the subject of this EULA to make the ZEN Services available for commercial use, furthermore it is ZEN’s exclusive right to grant any commercial license at its sole discretion to any third person (including but not limited to granting site license to any third person). To inquire about obtaining permission to commercially use any of the ZEN Services including the Related Materials, please send a request to the following e-mail address:
The ZEN Services may include measures to control access to the ZEN Service, prevent unauthorized copies, or otherwise attempt to prevent anyone from exceeding the limited rights and licenses granted under this EULA. Only ZEN Services subject to a valid license can be used to access online services, and download updates and patches. You may not interfere with such access control measures or attempt to disable or circumvent such security features. If you disable or otherwise tamper with the technical protection measures, the ZEN Services will not function properly.
The ZEN Services may require an internet connection to access the ZEN Services or its internet-based features, authenticate the Software, or perform other functions. In order for certain features of the ZEN Services to operate properly, you may be required to have and maintain (a) an adequate internet connection and/or (b) a valid and active account with ZEN, any online service provider, platform operator, or social media as set forth in the documentation related to ZEN Services or required during installation or using of ZEN Services. If you do not maintain such accounts, then the ZEN Services or certain features of the ZEN Services may not operate or may cease to function properly, either in whole or in part. By using the ZEN Services, you acknowledge and agree that third party data transfer fees may apply depending on your data plan. Please consult your carrier for further information. YOU ARE SOLELY RESPONSIBLE FOR ANY COSTS YOU INCUR TO ACCESS THE ZEN SERVICES FROM YOUR DEVICE.
3 INFORMATION COLLECTION AND USE; PRIVACY POLICY
By installing, accessing or using the ZEN Services, you consent to these information collection and usage terms, including (where applicable) the transfer of data into a country outside of the European Union and/or the European Economic Area or the United States of America.
ZEN respects your privacy rights and recognizes the importance of protecting any information collected about you. ZEN's privacy policy as amended from time to time is available at (“Privacy Policy”) and applicable to this EULA. ZEN’s Privacy Policy defines how, why and to which extent ZEN collects and uses personal and non-personal information in relation to ZEN's products and services. By installing, accessing or using the ZEN Services you explicitly agree with the terms and conditions of ZEN’s Privacy Policy and to any terms and conditions included therein by reference.
ZEN Services may permit you to share certain information about yourself with the public, including people who may not be registered users of the ZEN Services, and the public may access and use that information and associate it with you. You acknowledge and confirm that you have no expectation of privacy when using such ZEN Services features, including without limitation, uploading or submitting user generated content; comparing your statistics, personal bests and leaderboards against other users; searching for other users by username; discovering events that other users have signed up for, and linking to social media accounts that publicly display user information. For example, by logging into your social media accounts from ZEN Services where this functionality is enabled, you agree that, subject to the privacy settings applied by you to your social media accounts and subject to ZEN's Privacy Policy, ZEN may link and display your gameplay information, including your gamertag and/or username, with your social media account information, including, by way of example, your name and the names of your friends also using ZEN Services.
The ZEN Services may include third party dynamic behavioral in-game advertising technology which enables tailored advertising to be temporarily uploaded into the ZEN Services on your device and replaced while you are online. For further information please read the Privacy Policy.
You are responsible for reviewing, and agree to review, the Privacy Policy and the privacy policies of third parties that may collect information via the ZEN Services. Please study the privacy policies of third parties recognizable engaged in making available the ZEN Services or involved in ad-serving technology. Furthermore, please contact ZEN in any concrete case to receive comprehensive information regarding third party privacy policies concerned if necessary. If you do not wish to review those privacy policies or if you are concerned about the information they may collect, please do not use the product.
4 CODE OF CONDUCT
ZEN's code of conduct as amended from time to time is available at (“Code of Conduct”) and applicable to this EULA. By accepting this EULA you accept the Code of Conduct as well and agree to comply with.
5 USER GENERATED CONTENT
The ZEN Services may allow you to create and share content that you create (“UGC”), including but not limited to gameplay maps, screenshots or a video of your game play. To the fullest extent permitted by applicable law, in exchange for using the ZEN Services, by submitting any UGC (including without limitation, images, videos, customer service submissions, idea submissions, suggestions and message postings) you automatically grant (or represent and warrant that the owner of such rights has expressly granted) ZEN a perpetual, worldwide, royalty-free, irrevocable, exclusive right and license to use, reproduce, copy, modify, adapt, display, perform, broadcast, transmit, publish, translate, sub-license, create derivative works from and distribute such UGC or incorporate such UGC content into any form, medium, or technology now known or later developed throughout the universe, and agree that ZEN shall be entitled to unrestricted use of the UGC for any purpose whatsoever, commercial or otherwise, without notice or attribution, compensation of any kind for the whole duration of protection granted to intellectual and industrial property rights by applicable laws and international conventions.
If not expressly prohibited by mandatory legislation, you hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to ZEN's and other players' use and enjoyment of such assets in connection with the ZEN Services and related goods and services under applicable law. This license grant to ZEN, and the above waiver of any applicable moral rights, survives any termination of this EULA.
You represent and warrant that any UGC you provide (i) does not and will not violate any third party intellectual property rights and/or any other person's rights, including, without limitation, any so-called "moral rights"; and (ii) its use as contemplated herein does not and will not require the payment of any royalty or any consideration to a third party. You may not upload or post any UGC that infringes the copyright, trademark or other intellectual property rights of a third party nor may you upload any UGC that violates any third party's right of privacy or right of publicity, or may require the payment of a royalty or other consideration to a third party. Each user is responsible and liable for any UGC he or she makes reachable through the ZEN Services, including the transmission, posting, or other provision of text, files, links, software, photographs, video, sound, music or other information or material. You may only upload your own UGC to the ZEN Services; do not upload anyone else's UGC.
ZEN has no obligation to monitor, approve, verify, or prescreen any UGC that you and other users may contribute to or through the ZEN Services. ZEN reserves the right (but has no obligation) to remove, block, edit, move or disable UGC for any reason in ZEN's sole discretion. To the maximum extent permitted by applicable law, ZEN does not assume any responsibility or liability for your UGC or that of other users, or for any failure to monitor, edit, or remove UGC. You agree that you shall not hold ZEN liable for any loss or damage arising from the contents of any UGC (yours or another user's) including without limitation in respect of any defamation, harassment, or false endorsement claims.
Listed in the Code of Conduct are some, though not all, violations that may result in ZEN terminating or suspending your access to the ZEN Services and/or restricting your ability to access and/or post UGC. You agree not to do any of the listed actions while using the ZEN Services.
ZEN DOES NOT ENDORSE, OR GUARANTEE THE ACCURACY, EFFICACY OR VERACITY OF, ANY UGC GENERATED BY USERS.
6 ZEN ACCOUNT
In the framework of ZEN Services ZEN may offer the opportunity for you to open your personal account operated and provided by ZEN (“ZEN Account”). Since the ZEN Account is an integral element of ZEN Services, all and any terms and conditions stipulated in this EULA shall apply to ZEN Account as well.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ARE RESPONSIBLE FOR ALL ACTIVITY ON YOUR ZEN ACCOUNT. YOU SHOULD NOT REVEAL YOUR ZEN ACCOUNT PASSWORD TO OTHERS. You are responsible for all actions that occur in connection with the ZEN Account. You must notify ZEN immediately of any unauthorized use of your username, password, account information, or any other breach of security that you become aware of relating to your ZEN Account.
If you do decide to provide us with the requested information to open your ZEN Account, you represent and warrant that you will provide only true, current and accurate information. You agree not to impersonate any person or entity or misrepresent your identity or affiliation with any person or entity. From time to time, you may be asked to confirm your information (such as your email address) to continue using the ZEN Services; if you choose not to do so, your access to the ZEN Services may be restricted or terminated.
Subject to eligibility prescriptions in Section 12 and any applicable age ratings or other restrictions, you may establish a ZEN Account only if (i) you are 18 years of age and a natural person in your country of residence, or (ii) if your parent or guardian reads and accepts this EULA and the Privacy Policy on their and your behalf if you are aged 13 or over but under 18 years of age. Corporations, limited liability companies, partnerships and other legal or business entities may not establish a ZEN Account. Individuals prohibited by ZEN from using the ZEN Services may not create or use a ZEN Account, and doing so and may result in severe civil and criminal penalties. By accepting this EULA, you hereby represent and warrant that you meet these requirements.
ZEN MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ANY ZEN ACCOUNT AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. For purposes of explanation and not limitation, many ZEN Account suspensions, terminations and/or deletions may be the result of violations of this EULA.
If you are a registered user of social media sites you may be able to connect your social media account and your ZEN Account (if your applicable ZEN Account has this functionality enabled). If you do this, you may use your social media data to enable you to find your social media "friends", and your "friends" can use their social media data to find you, on your ZEN account.
When you choose a username, or otherwise create a label that can be seen by other users, you must abide by the guidelines of the Code of Conduct as well as the rules of common decency. If ZEN finds such a name to be offensive or improper, it may, in its sole and absolute discretion, change or remove the name, and/or suspend or terminate your use of the service.
7 PAYMENTS AND PURCHASES OF VIRTUAL GOODS
ZEN may license to you certain virtual goods to be used within ZEN Services. Unless otherwise specified, these virtual goods shall be deemed an integral part of the Software. These virtual goods may be licensed both for a fee using “real world money” and without any separate fee, as applicable from time to time. These virtual goods may also be licensed by using third party virtual currency, such as Facebook Credits or by using separate activation codes.
Any and all virtual goods are licensed to you on limited, personal, non-transferable, non-sublicensable and revocable basis and limited only for non-commercial use.
Please note that any payment for licenses for virtual goods or redemption of third party virtual currency is always FINAL AND NON-REFUNDABLE. Also please note that if you purchase third party virtual currency, such transaction is governed by the agreement between you and the third party issuing the virtual currency and ZEN is not a party to the transaction.
ZEN may manage, regulate, control, modify or eliminate virtual goods at any time, with or without notice. ZEN shall have no liability to you or any third party in the event that ZEN exercises any such rights. In-app purchased virtual goods in ZEN Services are not transferable between devices, unless otherwise expressly specified.
By paying for virtual goods you (i) represent that you are authorized to use the payment method you have selected and that any payment information you provide is true and accurate; (ii) authorize ZEN, or the third party charging you for the virtual goods, as applicable, to take payment from you for the virtual goods, using the payment method you have selected.
SUBJECT TO MANDATORY LEGISLATION, YOU ACKNOWLEDGE THAT ZEN IS NOT REQUIRED TO PROVIDE A REFUND FOR VIRTUAL GOODS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL GOODS, WHETHER YOUR LOSS OF LICENSE UNDER THIS EULA WAS VOLUNTARY OR INVOLUNTARY.
YOU AGREE TO PAY ALL FEES AND APPLICABLE TAXES INCURRED BY YOU OR ANYONE USING ZEN SERVICES FROM YOUR DEVICE.
8 ADVERTISEMENTS, THIRD PARTY SERVICES; THIRD PARTY MATERIALS
ZEN Services may display advertisements. ZEN does not control, monitor, approve, endorse, warrant or sponsor any information, conclusions, recommendations, products, services or content promoted by any advertisement displayed by any of the ZEN Services. YOU ACKNOWLEDGE AND AGREE THAT ZEN, ZEN’S LICENSORS, AFFILIATES, AND CHANNEL PARTNERS HAVE NO LIABILITY TO YOU FOR THE INFORMATION IN THE ADVERTISEMENTS. Your reliance on any such information is at your own risk, and you assume all responsibilities and consequences resulting from your reliance.
ZEN Services may include links to third party services and/or the third party services may be made available to you via ZEN Services. These services may include, but are not limited to gameplay recording and sharing, social media connectivity and the like. These services are subject to respective third party terms and conditions. Please study these third party terms and conditions carefully as they constitute an agreement between you and the applicable third party service provider.
The ZEN Services may enable access to third party products, services and websites via links and/or advertisements (collectively and individually, “External Services”). Use of the External Services may require Internet access and use of certain External Services requires you to accept additional terms.
You understand that by using any of the External Services, you may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, you agree to use the External Services at your sole risk and that neither ZEN nor its licensors, affiliates, and channel partners shall have any liability to you for content that may be found to be offensive, indecent, or objectionable.
Certain External Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party web sites. By using the External Services, you acknowledge and agree that neither ZEN nor its licensors, nor its affiliates, nor its channel partners are responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. Neither ZEN nor its licensors, nor its affiliates, nor its channel partners warrant or endorse and does not assume and will not have any liability or responsibility to you or any other person for any External Services, Third Party Materials or websites, or for any other materials, products, or services of third parties. Neither ZEN, nor its licensors, nor its affiliates, nor its channel partners guarantees the availability, accuracy, completeness, reliability, or timeliness of stock information, location data or any other data displayed by any External Services. Third Party Materials and links to other websites are provided solely as a convenience to you.
You agree that the External Services contain proprietary content, information and material that is owned by third parties, and is protected by applicable intellectual property and other laws, including but not limited to copyright, and that you will not use such proprietary content, information or materials in any way whatsoever except for permitted use of the External Services or in any manner that infringes any intellectual property rights of a third party. YOUR USE OF THE EXTERNAL SERVICES IS AT YOUR SOLE RISK, LIABILITY OF ZEN, ZEN’S LICENSORS, AFFILIATES, AND CHANNEL PARTNERS IS EXCLUDED TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.
In addition, ZEN makes no representation that such External Services and Third Party Materials are appropriate or available for use in any particular location. To the extent you choose to use or access such External Services and Third Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws. ZEN reserves the right to change, suspend, remove, or disable access to any External Services at any time without notice. In no event will ZEN be liable for the removal of or disabling of access to any such External Services. ZEN may also impose limits on the use of or access to certain External Services, in any case and without notice or liability.
9 WARRANTY DISCLAIMER
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE ZEN SERVICES ARE PROVIDED “AS IS”, WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, WITHOUT PERFORMANCE ASSURANCES OR GUARANTEES OF ANY KIND. YOUR USE OF THE ZEN SERVICES IS AT YOUR SOLE RISK. THE ENTIRE RISK OF SATISFACTORY QUALITY AND PERFORMANCE RESIDES WITH YOU. ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF CONDITION, UNINTERRUPTED USE, ACCURACY OF DATA (INCLUDING BUT NOT LIMITED TO LOCATION DATA), MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, AND WARRANTIES (IF ANY) ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE; THAT THE ZEN SERVICES WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF THE ZEN SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE ZEN SERVICES WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER ZEN SERVICES OR THAT ANY ERRORS IN THE ZEN SERVICES WILL BE CORRECTED; THAT THE ZEN SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ALL OF THE ZEN SERVICES CONTENT WILL BE ACCURATE. NO ORAL OR WRITTEN ADVICE PROVIDED BY ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS OR ANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
IN CASE THE COMPETENT JURISDICTION DOES NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, THE LIMITED WARRANTY IS ONLY MADE TO YOU, THE FIRST LICENSED USER OF THE ZEN SERVICES, AND THERE ARE NO THIRD PARTY BENEFICIARIES OF THE LIMITED WARRANTY, IT IS NOT INTENDED FOR AND DOES NOT APPLY TO ANYONE ELSE.
10 LIMITATION OF LIABILITY
IN NO EVENT WILL ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS OR CHANNEL PARTNERS BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, ACCESS, USE OR MALFUNCTION OF THE ZEN SERVICES, INCLUDING BUT NOT LIMITED TO, DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION. TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURIES, PROPERTY DAMAGE, LOST PROFITS OR PUNITIVE DAMAGES FROM ANY CAUSES OF ACTION ARISING OUT OF OR RELATED TO THIS EULA OR THE ZEN SERVICES WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE AND WHETHER OR NOT ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS OR CHANNEL PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FOR PURPOSES OF THIS SECTION 10, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS ARE THIRD PARTY BENEFICIARIES TO THE LIMITATIONS OF LIABILITY SPECIFIED HEREIN AND THEY MAY ENFORCE THIS EULA AGAINST YOU.
BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. THIS LIMITATION OF LIABILITY SHALL NOT BE APPLICABLE SOLELY TO THE EXTENT THAT ANY SPECIFIC PROVISION OF THIS LIMITATION OF LIABILITY IS PROHIBITED BY ANY FEDERAL, STATE, OR MUNICIPAL LAW, WHICH CANNOT BE PRE-EMPTED. THIS EULA GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
IN NO EVENT SHALL ZEN’S, ZEN’S AFFILIATES’, ZEN’S LICENSORS’ OR CHANNEL PARTNERS’ LIABILITY FOR ALL DAMAGES (EXCEPT AS REQUIRED BY APPLICABLE LAW) EXCEED THE ACTUAL PRICE PAID BY YOU FOR USE OF THE ZEN SERVICES OR FIVE USD (USD 5), WHICHEVER LESS.
11 TERMS CONCERNING PLATFORM OPERATORS
These terms supplement and are in addition to the terms of this EULA for users who purchase and/or install the ZEN Services on any authorized device(s) provided by any of the platform operators.
Provided that you comply with the terms of this EULA, you are acquiring and ZEN grants you a personal, limited, non-exclusive and non-transferable license to install and use the ZEN Services on authorized device(s) for personal, non-commercial use and subject to the usage rules set forth in the competent platform operator’s respective terms and conditions. This license does not entitle you to receive from ZEN hard-copy documentation, support, telephone assistance or enhancements or updates to the ZEN Services.
You agree that the platform operators have no obligation whatsoever to furnish any maintenance and support services regarding the ZEN Services.
Platform operators shall not be responsible for any claims by you or any third party relating to your possession and/or use of the ZEN Services, including but not limited to: (i) product liability claims; (ii) any claim that the ZEN Services fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection laws or similar legislation; and (iv) claims by any third party that the ZEN Services or your possession and use of the ZEN Services infringes on the intellectual property rights of the third party.
You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and that you are not listed on any U.S. Government list of prohibited or restricted parties.
12 OTHER TERMS AND CONDITIONS
TERMINATION. This EULA will terminate automatically and immediately without notice if you fail to comply with its terms and conditions. In such event, you must immediately destroy all copies of the Software and all of its component parts and cease and desist from accessing any ZEN Services. You can end this EULA by deleting and permanently purging the Software from any device, server or computer on which it has been installed.
EQUITABLE REMEDIES. You hereby agree that if the terms of this EULA are not specifically observed, ZEN will be irreparably damaged, and therefore you agree that ZEN shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to your breach of any of the terms of this EULA, in addition to any other available remedies.
AFFILIATE. For purposes of this EULA, an “affiliate” of ZEN means any legal entity that is directly or indirectly controlled by ZEN for so long as such control lasts. Control shall exist through direct or indirect ownership of more than 50 % of the nominal value of the issued equity share capital or more than 50 % of the shares entitling the holders to vote for the election of the members of the board of directors or persons performing similar functions.
INDEMNITY. You agree to indemnify, defend and hold ZEN, its partners, affiliates, contractors, officers, directors, employees and agents harmless from and against any and all damages, liabilities, losses, costs and expenses (including reasonable attorney fees) arising directly or indirectly from: (i) your acts and omissions to act in using the ZEN Services pursuant to the terms of the EULA; or (ii) your breach of this EULA.
ELIGIBILITY. You affirm that you are at least the age specified in any applicable age rating or restriction specified for the ZEN Services, and are fully able and competent to enter into the terms, conditions, obligations, representations and responsibilities set forth in this EULA, and to abide and comply with this EULA. By accepting this EULA, you hereby represent and warrant that you meet these eligibility requirements.
Subject to any applicable ZEN Services age ratings, restrictions and ZEN Account requirements, ZEN Services are made available to individuals aged 13 or older. If you are aged 13 but under 18 years of age, you and your parent or guardian must review this EULA and the Privacy Policy together. Parents/ guardians are jointly and severally liable for all acts (including purchases and payments for virtual goods) and omissions of their children aged under 18 years when using the ZEN Services. ZEN recommends that parents and guardians familiarize themselves with parental controls available on devices they provide to their child and accompany their child if aged under 13 years of age when online.
NO THIRD-PARTY BENEFICIARIES. This EULA is for the benefit of, and will be enforceable by, the parties only, and is not intended to confer any right or benefit on any third party or to create any obligations to any such third party.
U.S. GOVERNMENT RESTRICTED RIGHTS. If you are a government end user, then this provision applies to you. The ZEN Services provided in connection with this license has been developed entirely at private expense, as defined in FAR section 2.101, DFARS section 252.227-7014(a)(1) and DFARS section 252.227-7015 (or any equivalent or subsequent agency regulation thereof), and is provided as “commercial items,” “commercial computer Application” and/or “commercial computer Application documentation.” Consistent with DFARS section 227.7202 and FAR section 12.212, and to the extent required under U.S. federal law, the minimum restricted rights as set forth in FAR section 52.227-19 (or any equivalent or subsequent agency regulation thereof), any use, modification, reproduction, release, performance, display, disclosure or distribution thereof by or for the U.S. Government shall be governed solely by this license and shall be prohibited except to the extent expressly permitted by this license.
MISCELLANEOUS. This EULA represents the complete agreement concerning this license between the parties and supersedes all prior agreements and representations between them. ZEN reserves the right, at its discretion, to change, modify, add or remove portions of this EULA by posting the updated EULA on ZEN’s website. You will be deemed to have accepted such changes by continuing to use the ZEN Services. If any provision of this EULA is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the remaining provisions of this EULA shall not be affected.
SURVIVAL. Those sections of this EULA that by their terms apply after this EULA ends, and the Privacy Policy, will survive any termination or cancellation of this EULA.
NOTICES. You consent to ZEN providing you notifications about the ZEN Services or information the law requires us to provide via email to any address that you specified if you were required so by ZEN Services. Notices emailed to you will be deemed given and received when the email is sent. If you don't consent to receive notices electronically, you must stop using the ZEN Services. For Products that do not require you to provide any email address, notices and other information may be made available in updates to this EULA.
FORCE MAJEURE. ZEN shall not be liable for any delay or failure to perform resulting from causes outside ZEN's reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond ZEN's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
GOVERNING LAW AND DISPUTE RESOLUTION. This EULA is governed by the laws of the State of California without regard to its conflict of laws provisions. The United Nations Convention for the International Sale of Goods shall not apply. Your use of the ZEN Services may also be subject to other local, state, national, or international laws.
You and ZEN agree to submit to the exclusive jurisdiction of the courts located within the county of Santa Clara, California to resolve any dispute, controversy or claim arising out of or relating to this EULA or the breach, termination or validity of it. The process shall be conducted in the English language. Notwithstanding this, you agree that ZEN will still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST ZEN ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
ENTIRE AGREEMENT. This EULA constitutes the entire agreement and understanding between you and ZEN, and supersedes any prior or contemporaneous agreements or understandings, whether written or oral, relating to the matters contained herein.
IF YOU HAVE ANY QUESTIONS CONCERNING THIS EULA, YOU MAY CONTACT
Applicable from: October 07, 2020.
The following end user license agreement (“EULA”) constitutes an agreement between you and ZEN Studios Software Developer Limited Liability Company (“ZEN”). This EULA governs your use of Software and Services as specified below.
For purposes of this EULA “Software” means all software programs distributed, published or otherwise made available by ZEN or its affiliates including, but not limited to mobile games, downloadable/installable games for personal computer, and games accessed by means of a browser or other online communication method. Software also includes updates and upgrades as well as accompanying manuals, packaging and other written, files, electronic or on-line materials or documentation, and any and all copies of such software and its materials (hereinafter referred to as“Related Materials”). Software made available by ZEN are not free software except when expressly defined so.
“Services” means all services made available by ZEN, including but not limited to services accessed through mobile games, by means of a browser or by other online communication methods.
Software and Services are collectively referred to as “ZEN Services”.
THE SOFTWARE IS LICENSED, NOT SOLD. YOUR USE OF THE SOFTWARE (AS SPECIFIED BELOW) IS SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS EULA. BY INSTALLING, USING OR ACCESSING THE ZEN SERVICES OR ANY MATERIALS INCLUDED IN OR WITH THE ZEN SERVICES, YOU HEREBY ACCEPT THE TERMS OF THIS EULA.
If you do not accept the terms of this EULA, do not install, use or access the ZEN Services.
1 LICENSES
SOFTWARE LICENSE. Subject to this EULA and its terms and conditions, ZEN hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use one copy of the Software for your personal non-commercial use for gameplay on a single computer, device or gaming unit, unless otherwise specified. The rights granted herein are subject to your compliance with this EULA. The Software is being licensed to you and you hereby acknowledge that no title or ownership in the Software is being transferred or assigned and this EULA is not to be construed as a sale of any rights in the Software.
SERVICE LICENSE. Subject to this EULA and its terms and conditions, ZEN hereby grants you a non-exclusive, non-transferable, non-sublicensable, limited right and license to use the Services as provided by ZEN, for your personal non-commercial use, in the manner permitted by this EULA. The rights granted herein are subject to your compliance with this EULA.
LICENSE TERM. The term of your licenses under this EULA shall commence on the date that you accept this EULA and install or otherwise use the Software and/or Services and ends on the earlier date of either your disposal of the Software and/or Services or ZEN's termination of this EULA. Your license terminates immediately if you attempt to circumvent any technical protection measures used in connection with the Software and/or Services or you otherwise use the Software and/or Services in breach of the terms of this EULA.
OWNERSHIP; NO OTHER LICENSES; CONFUSING USE. ZEN retains all right, title and interest in and to the ZEN Services, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, patents, titles, computer codes, audiovisual effects, themes, characters, character names, stories, dialog, settings, footage clip, photograph, artwork, costume, set, sound effects, musical works, moral rights, and any other original creative elements which appear in and/or have become directly associated with ZEN Services whether registered or not and all applications thereof. The ZEN Services are protected by applicable laws and treaties throughout the world. Unless expressly authorized by mandatory legislation, the ZEN Services may not be copied, reproduced or distributed in any manner or medium, in whole or in part, without prior written consent from ZEN. All rights not expressly granted to you herein are reserved by ZEN.
YOU ACKNOWLEDGE AND AGREE THAT, NO OTHER THAN LICENSE IS GRANTED TO YOU BY THIS EULA, YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN ZEN SERVICES (INCLUDING WITHOUT LIMITATION ANY VIRTUAL GOODS), AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ALL RIGHTS IN AND TO ZEN SERVICES ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF ZEN AND ITS LICENSORS.
You shall not use the ZEN Services in any manner likely to cause confusion or doubt in the mind of the public as to the ownership and control thereof or in any manner that does not make clear that the ZEN Services are owned and controlled exclusively by ZEN and its licensors.
UPDATES. You agree that the ZEN Services may automatically download and install updates, upgrades and additional features that ZEN deems reasonable, beneficial to you and/or reasonably necessary. You acknowledge and agree that any obligation ZEN may have to support the previous version(s) may be ended upon the availability of the update, upgrade and/or implementation of additional features. ZEN Services licenses shall apply to any updates, upgrades and/or additional features that are not distributed with a separate license or other agreement.
2 GENERAL LICENSE CONDITIONS
You agree not to: (i) commercially exploit the ZEN Services; (ii) distribute, lease, license, sell, rent, lend, convey or otherwise transfer or assign the ZEN Services, any copies thereof, or any passwords or usernames of ZEN Services, without the express prior written consent of ZEN or as set forth in this EULA; (iii) make a copy of the ZEN Services or any part thereof, including but not limited to Software (other than as set forth herein); (iv) make the ZEN Services publicly available or available on a network for use or download by multiple users; (v) except as otherwise specifically provided by the ZEN Services or this EULA, use or install the ZEN Services (or permit others to do same) on a network, for on-line use, or on more than one computer or gaming unit at the same time; (vi) use or copy the ZEN Services at a computer gaming center or any other location-based site; (vii) reverse engineer, decompile, disassemble, translate, prepare derivative works based on or otherwise modify the ZEN Services, in whole or in part; (viii) remove, obscure or modify any copyright, trademark or other proprietary rights notices, marks or labels contained on or within the ZEN Services, falsify or delete any author attributions, legal notices or other labels of the origin or source of the material; (ix) misrepresent the source of ownership of the ZEN Services; (x) transport, export or re-export (directly or indirectly) into any country forbidden to receive such ZEN Services by any U.S. or other export laws or accompanying regulations or otherwise violate such laws or regulations, that may be amended from time to time; or (xi) scrape, build databases or otherwise create permanent copies of content returned from the ZEN Services.
ANY COMMERCIAL USE IS PROHIBITED. Commercial use shall mean among others to use and/or utilize any of the ZEN Services including the Related Materials for the purpose of marketing, promoting, selling or any other way commercially exploiting any product or service provided by you or any third person. According to the restrictions defined above, it is not the subject of this EULA to make the ZEN Services available for commercial use, furthermore it is ZEN’s exclusive right to grant any commercial license at its sole discretion to any third person (including but not limited to granting site license to any third person). To inquire about obtaining permission to commercially use any of the ZEN Services including the Related Materials, please send a request to the following e-mail address:
The ZEN Services may include measures to control access to the ZEN Service, prevent unauthorized copies, or otherwise attempt to prevent anyone from exceeding the limited rights and licenses granted under this EULA. Only ZEN Services subject to a valid license can be used to access online services, and download updates and patches. You may not interfere with such access control measures or attempt to disable or circumvent such security features. If you disable or otherwise tamper with the technical protection measures, the ZEN Services will not function properly.
The ZEN Services may require an internet connection to access the ZEN Services or its internet-based features, authenticate the Software, or perform other functions. In order for certain features of the ZEN Services to operate properly, you may be required to have and maintain (a) an adequate internet connection and/or (b) a valid and active account with ZEN, any online service provider, platform operator, or social media as set forth in the documentation related to ZEN Services or required during installation or using of ZEN Services. If you do not maintain such accounts, then the ZEN Services or certain features of the ZEN Services may not operate or may cease to function properly, either in whole or in part. By using the ZEN Services, you acknowledge and agree that third party data transfer fees may apply depending on your data plan. Please consult your carrier for further information. YOU ARE SOLELY RESPONSIBLE FOR ANY COSTS YOU INCUR TO ACCESS THE ZEN SERVICES FROM YOUR DEVICE.
3 INFORMATION COLLECTION AND USE; PRIVACY POLICY
By installing, accessing or using the ZEN Services, you consent to these information collection and usage terms, including (where applicable) the transfer of data into a country outside of the European Union and/or the European Economic Area or the United States of America.
ZEN respects your privacy rights and recognizes the importance of protecting any information collected about you. ZEN's privacy policy as amended from time to time is available at (“Privacy Policy”) and applicable to this EULA. ZEN’s Privacy Policy defines how, why and to which extent ZEN collects and uses personal and non-personal information in relation to ZEN's products and services. By installing, accessing or using the ZEN Services you explicitly agree with the terms and conditions of ZEN’s Privacy Policy and to any terms and conditions included therein by reference.
ZEN Services may permit you to share certain information about yourself with the public, including people who may not be registered users of the ZEN Services, and the public may access and use that information and associate it with you. You acknowledge and confirm that you have no expectation of privacy when using such ZEN Services features, including without limitation, uploading or submitting user generated content; comparing your statistics, personal bests and leaderboards against other users; searching for other users by username; discovering events that other users have signed up for, and linking to social media accounts that publicly display user information. For example, by logging into your social media accounts from ZEN Services where this functionality is enabled, you agree that, subject to the privacy settings applied by you to your social media accounts and subject to ZEN's Privacy Policy, ZEN may link and display your gameplay information, including your gamertag and/or username, with your social media account information, including, by way of example, your name and the names of your friends also using ZEN Services.
The ZEN Services may include third party dynamic behavioral in-game advertising technology which enables tailored advertising to be temporarily uploaded into the ZEN Services on your device and replaced while you are online. For further information please read the Privacy Policy.
You are responsible for reviewing, and agree to review, the Privacy Policy and the privacy policies of third parties that may collect information via the ZEN Services. Please study the privacy policies of third parties recognizable engaged in making available the ZEN Services or involved in ad-serving technology. Furthermore, please contact ZEN in any concrete case to receive comprehensive information regarding third party privacy policies concerned if necessary. If you do not wish to review those privacy policies or if you are concerned about the information they may collect, please do not use the product.
4 CODE OF CONDUCT
ZEN's code of conduct as amended from time to time is available at (“Code of Conduct”) and applicable to this EULA. By accepting this EULA you accept the Code of Conduct as well and agree to comply with.
5 USER GENERATED CONTENT
The ZEN Services may allow you to create and share content that you create (“UGC”), including but not limited to gameplay maps, screenshots or a video of your game play. To the fullest extent permitted by applicable law, in exchange for using the ZEN Services, by submitting any UGC (including without limitation, images, videos, customer service submissions, idea submissions, suggestions and message postings) you automatically grant (or represent and warrant that the owner of such rights has expressly granted) ZEN a perpetual, worldwide, royalty-free, irrevocable, exclusive right and license to use, reproduce, copy, modify, adapt, display, perform, broadcast, transmit, publish, translate, sub-license, create derivative works from and distribute such UGC or incorporate such UGC content into any form, medium, or technology now known or later developed throughout the universe, and agree that ZEN shall be entitled to unrestricted use of the UGC for any purpose whatsoever, commercial or otherwise, without notice or attribution, compensation of any kind for the whole duration of protection granted to intellectual and industrial property rights by applicable laws and international conventions.
If not expressly prohibited by mandatory legislation, you hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to ZEN's and other players' use and enjoyment of such assets in connection with the ZEN Services and related goods and services under applicable law. This license grant to ZEN, and the above waiver of any applicable moral rights, survives any termination of this EULA.
You represent and warrant that any UGC you provide (i) does not and will not violate any third party intellectual property rights and/or any other person's rights, including, without limitation, any so-called "moral rights"; and (ii) its use as contemplated herein does not and will not require the payment of any royalty or any consideration to a third party. You may not upload or post any UGC that infringes the copyright, trademark or other intellectual property rights of a third party nor may you upload any UGC that violates any third party's right of privacy or right of publicity, or may require the payment of a royalty or other consideration to a third party. Each user is responsible and liable for any UGC he or she makes reachable through the ZEN Services, including the transmission, posting, or other provision of text, files, links, software, photographs, video, sound, music or other information or material. You may only upload your own UGC to the ZEN Services; do not upload anyone else's UGC.
ZEN has no obligation to monitor, approve, verify, or prescreen any UGC that you and other users may contribute to or through the ZEN Services. ZEN reserves the right (but has no obligation) to remove, block, edit, move or disable UGC for any reason in ZEN's sole discretion. To the maximum extent permitted by applicable law, ZEN does not assume any responsibility or liability for your UGC or that of other users, or for any failure to monitor, edit, or remove UGC. You agree that you shall not hold ZEN liable for any loss or damage arising from the contents of any UGC (yours or another user's) including without limitation in respect of any defamation, harassment, or false endorsement claims.
Listed in the Code of Conduct are some, though not all, violations that may result in ZEN terminating or suspending your access to the ZEN Services and/or restricting your ability to access and/or post UGC. You agree not to do any of the listed actions while using the ZEN Services.
ZEN DOES NOT ENDORSE, OR GUARANTEE THE ACCURACY, EFFICACY OR VERACITY OF, ANY UGC GENERATED BY USERS.
6 ZEN ACCOUNT
In the framework of ZEN Services ZEN may offer the opportunity for you to open your personal account operated and provided by ZEN (“ZEN Account”). Since the ZEN Account is an integral element of ZEN Services, all and any terms and conditions stipulated in this EULA shall apply to ZEN Account as well.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ARE RESPONSIBLE FOR ALL ACTIVITY ON YOUR ZEN ACCOUNT. YOU SHOULD NOT REVEAL YOUR ZEN ACCOUNT PASSWORD TO OTHERS. You are responsible for all actions that occur in connection with the ZEN Account. You must notify ZEN immediately of any unauthorized use of your username, password, account information, or any other breach of security that you become aware of relating to your ZEN Account.
If you do decide to provide us with the requested information to open your ZEN Account, you represent and warrant that you will provide only true, current and accurate information. You agree not to impersonate any person or entity or misrepresent your identity or affiliation with any person or entity. From time to time, you may be asked to confirm your information (such as your email address) to continue using the ZEN Services; if you choose not to do so, your access to the ZEN Services may be restricted or terminated.
Subject to eligibility prescriptions in Section 12 and any applicable age ratings or other restrictions, you may establish a ZEN Account only if (i) you are 18 years of age and a natural person in your country of residence, or (ii) if your parent or guardian reads and accepts this EULA and the Privacy Policy on their and your behalf if you are aged 13 or over but under 18 years of age. Corporations, limited liability companies, partnerships and other legal or business entities may not establish a ZEN Account. Individuals prohibited by ZEN from using the ZEN Services may not create or use a ZEN Account, and doing so and may result in severe civil and criminal penalties. By accepting this EULA, you hereby represent and warrant that you meet these requirements.
ZEN MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ANY ZEN ACCOUNT AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. For purposes of explanation and not limitation, many ZEN Account suspensions, terminations and/or deletions may be the result of violations of this EULA.
If you are a registered user of social media sites you may be able to connect your social media account and your ZEN Account (if your applicable ZEN Account has this functionality enabled). If you do this, you may use your social media data to enable you to find your social media "friends", and your "friends" can use their social media data to find you, on your ZEN account.
When you choose a username, or otherwise create a label that can be seen by other users, you must abide by the guidelines of the Code of Conduct as well as the rules of common decency. If ZEN finds such a name to be offensive or improper, it may, in its sole and absolute discretion, change or remove the name, and/or suspend or terminate your use of the service.
7 PAYMENTS AND PURCHASES OF VIRTUAL GOODS
ZEN may license to you certain virtual goods to be used within ZEN Services. Unless otherwise specified, these virtual goods shall be deemed an integral part of the Software. These virtual goods may be licensed both for a fee using “real world money” and without any separate fee, as applicable from time to time. These virtual goods may also be licensed by using third party virtual currency, such as Facebook Credits or by using separate activation codes.
Any and all virtual goods are licensed to you on limited, personal, non-transferable, non-sublicensable and revocable basis and limited only for non-commercial use.
Please note that any payment for licenses for virtual goods or redemption of third party virtual currency is always FINAL AND NON-REFUNDABLE. Also please note that if you purchase third party virtual currency, such transaction is governed by the agreement between you and the third party issuing the virtual currency and ZEN is not a party to the transaction.
ZEN may manage, regulate, control, modify or eliminate virtual goods at any time, with or without notice. ZEN shall have no liability to you or any third party in the event that ZEN exercises any such rights. In-app purchased virtual goods in ZEN Services are not transferable between devices, unless otherwise expressly specified.
By paying for virtual goods you (i) represent that you are authorized to use the payment method you have selected and that any payment information you provide is true and accurate; (ii) authorize ZEN, or the third party charging you for the virtual goods, as applicable, to take payment from you for the virtual goods, using the payment method you have selected.
SUBJECT TO MANDATORY LEGISLATION, YOU ACKNOWLEDGE THAT ZEN IS NOT REQUIRED TO PROVIDE A REFUND FOR VIRTUAL GOODS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL GOODS, WHETHER YOUR LOSS OF LICENSE UNDER THIS EULA WAS VOLUNTARY OR INVOLUNTARY.
YOU AGREE TO PAY ALL FEES AND APPLICABLE TAXES INCURRED BY YOU OR ANYONE USING ZEN SERVICES FROM YOUR DEVICE.
8 ADVERTISEMENTS, THIRD PARTY SERVICES; THIRD PARTY MATERIALS
ZEN Services may display advertisements. ZEN does not control, monitor, approve, endorse, warrant or sponsor any information, conclusions, recommendations, products, services or content promoted by any advertisement displayed by any of the ZEN Services. YOU ACKNOWLEDGE AND AGREE THAT ZEN, ZEN’S LICENSORS, AFFILIATES, AND CHANNEL PARTNERS HAVE NO LIABILITY TO YOU FOR THE INFORMATION IN THE ADVERTISEMENTS. Your reliance on any such information is at your own risk, and you assume all responsibilities and consequences resulting from your reliance.
ZEN Services may include links to third party services and/or the third party services may be made available to you via ZEN Services. These services may include, but are not limited to gameplay recording and sharing, social media connectivity and the like. These services are subject to respective third party terms and conditions. Please study these third party terms and conditions carefully as they constitute an agreement between you and the applicable third party service provider.
The ZEN Services may enable access to third party products, services and websites via links and/or advertisements (collectively and individually, “External Services”). Use of the External Services may require Internet access and use of certain External Services requires you to accept additional terms.
You understand that by using any of the External Services, you may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, you agree to use the External Services at your sole risk and that neither ZEN nor its licensors, affiliates, and channel partners shall have any liability to you for content that may be found to be offensive, indecent, or objectionable.
Certain External Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party web sites. By using the External Services, you acknowledge and agree that neither ZEN nor its licensors, nor its affiliates, nor its channel partners are responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. Neither ZEN nor its licensors, nor its affiliates, nor its channel partners warrant or endorse and does not assume and will not have any liability or responsibility to you or any other person for any External Services, Third Party Materials or websites, or for any other materials, products, or services of third parties. Neither ZEN, nor its licensors, nor its affiliates, nor its channel partners guarantees the availability, accuracy, completeness, reliability, or timeliness of stock information, location data or any other data displayed by any External Services. Third Party Materials and links to other websites are provided solely as a convenience to you.
You agree that the External Services contain proprietary content, information and material that is owned by third parties, and is protected by applicable intellectual property and other laws, including but not limited to copyright, and that you will not use such proprietary content, information or materials in any way whatsoever except for permitted use of the External Services or in any manner that infringes any intellectual property rights of a third party. YOUR USE OF THE EXTERNAL SERVICES IS AT YOUR SOLE RISK, LIABILITY OF ZEN, ZEN’S LICENSORS, AFFILIATES, AND CHANNEL PARTNERS IS EXCLUDED TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.
In addition, ZEN makes no representation that such External Services and Third Party Materials are appropriate or available for use in any particular location. To the extent you choose to use or access such External Services and Third Party Materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including but not limited to applicable local laws. ZEN reserves the right to change, suspend, remove, or disable access to any External Services at any time without notice. In no event will ZEN be liable for the removal of or disabling of access to any such External Services. ZEN may also impose limits on the use of or access to certain External Services, in any case and without notice or liability.
9 WARRANTY DISCLAIMER
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE ZEN SERVICES ARE PROVIDED “AS IS”, WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND, WITHOUT PERFORMANCE ASSURANCES OR GUARANTEES OF ANY KIND. YOUR USE OF THE ZEN SERVICES IS AT YOUR SOLE RISK. THE ENTIRE RISK OF SATISFACTORY QUALITY AND PERFORMANCE RESIDES WITH YOU. ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS DO NOT MAKE, AND HEREBY DISCLAIM, ANY AND ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF CONDITION, UNINTERRUPTED USE, ACCURACY OF DATA (INCLUDING BUT NOT LIMITED TO LOCATION DATA), MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, AND WARRANTIES (IF ANY) ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE; THAT THE ZEN SERVICES WILL MEET YOUR REQUIREMENTS; THAT OPERATION OF THE ZEN SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE ZEN SERVICES WILL INTEROPERATE OR BE COMPATIBLE WITH ANY OTHER ZEN SERVICES OR THAT ANY ERRORS IN THE ZEN SERVICES WILL BE CORRECTED; THAT THE ZEN SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ALL OF THE ZEN SERVICES CONTENT WILL BE ACCURATE. NO ORAL OR WRITTEN ADVICE PROVIDED BY ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS OR ANY AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS APPLY ONLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
IN CASE THE COMPETENT JURISDICTION DOES NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, THE LIMITED WARRANTY IS ONLY MADE TO YOU, THE FIRST LICENSED USER OF THE ZEN SERVICES, AND THERE ARE NO THIRD PARTY BENEFICIARIES OF THE LIMITED WARRANTY, IT IS NOT INTENDED FOR AND DOES NOT APPLY TO ANYONE ELSE.
10 LIMITATION OF LIABILITY
IN NO EVENT WILL ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS OR CHANNEL PARTNERS BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, ACCESS, USE OR MALFUNCTION OF THE ZEN SERVICES, INCLUDING BUT NOT LIMITED TO, DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION. TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURIES, PROPERTY DAMAGE, LOST PROFITS OR PUNITIVE DAMAGES FROM ANY CAUSES OF ACTION ARISING OUT OF OR RELATED TO THIS EULA OR THE ZEN SERVICES WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE), CONTRACT, STRICT LIABILITY OR OTHERWISE AND WHETHER OR NOT ZEN, ZEN’S AFFILIATES, ZEN’S LICENSORS OR CHANNEL PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FOR PURPOSES OF THIS SECTION 10, ZEN’S AFFILIATES, ZEN’S LICENSORS AND CHANNEL PARTNERS ARE THIRD PARTY BENEFICIARIES TO THE LIMITATIONS OF LIABILITY SPECIFIED HEREIN AND THEY MAY ENFORCE THIS EULA AGAINST YOU.
BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. THIS LIMITATION OF LIABILITY SHALL NOT BE APPLICABLE SOLELY TO THE EXTENT THAT ANY SPECIFIC PROVISION OF THIS LIMITATION OF LIABILITY IS PROHIBITED BY ANY FEDERAL, STATE, OR MUNICIPAL LAW, WHICH CANNOT BE PRE-EMPTED. THIS EULA GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
IN NO EVENT SHALL ZEN’S, ZEN’S AFFILIATES’, ZEN’S LICENSORS’ OR CHANNEL PARTNERS’ LIABILITY FOR ALL DAMAGES (EXCEPT AS REQUIRED BY APPLICABLE LAW) EXCEED THE ACTUAL PRICE PAID BY YOU FOR USE OF THE ZEN SERVICES OR FIVE USD (USD 5), WHICHEVER LESS.
11 TERMS CONCERNING PLATFORM OPERATORS
These terms supplement and are in addition to the terms of this EULA for users who purchase and/or install the ZEN Services on any authorized device(s) provided by any of the platform operators.
Provided that you comply with the terms of this EULA, you are acquiring and ZEN grants you a personal, limited, non-exclusive and non-transferable license to install and use the ZEN Services on authorized device(s) for personal, non-commercial use and subject to the usage rules set forth in the competent platform operator’s respective terms and conditions. This license does not entitle you to receive from ZEN hard-copy documentation, support, telephone assistance or enhancements or updates to the ZEN Services.
You agree that the platform operators have no obligation whatsoever to furnish any maintenance and support services regarding the ZEN Services.
Platform operators shall not be responsible for any claims by you or any third party relating to your possession and/or use of the ZEN Services, including but not limited to: (i) product liability claims; (ii) any claim that the ZEN Services fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection laws or similar legislation; and (iv) claims by any third party that the ZEN Services or your possession and use of the ZEN Services infringes on the intellectual property rights of the third party.
You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and that you are not listed on any U.S. Government list of prohibited or restricted parties.
12 OTHER TERMS AND CONDITIONS
TERMINATION. This EULA will terminate automatically and immediately without notice if you fail to comply with its terms and conditions. In such event, you must immediately destroy all copies of the Software and all of its component parts and cease and desist from accessing any ZEN Services. You can end this EULA by deleting and permanently purging the Software from any device, server or computer on which it has been installed.
EQUITABLE REMEDIES. You hereby agree that if the terms of this EULA are not specifically observed, ZEN will be irreparably damaged, and therefore you agree that ZEN shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to your breach of any of the terms of this EULA, in addition to any other available remedies.
AFFILIATE. For purposes of this EULA, an “affiliate” of ZEN means any legal entity that is directly or indirectly controlled by ZEN for so long as such control lasts. Control shall exist through direct or indirect ownership of more than 50 % of the nominal value of the issued equity share capital or more than 50 % of the shares entitling the holders to vote for the election of the members of the board of directors or persons performing similar functions.
INDEMNITY. You agree to indemnify, defend and hold ZEN, its partners, affiliates, contractors, officers, directors, employees and agents harmless from and against any and all damages, liabilities, losses, costs and expenses (including reasonable attorney fees) arising directly or indirectly from: (i) your acts and omissions to act in using the ZEN Services pursuant to the terms of the EULA; or (ii) your breach of this EULA.
ELIGIBILITY. You affirm that you are at least the age specified in any applicable age rating or restriction specified for the ZEN Services, and are fully able and competent to enter into the terms, conditions, obligations, representations and responsibilities set forth in this EULA, and to abide and comply with this EULA. By accepting this EULA, you hereby represent and warrant that you meet these eligibility requirements.
Subject to any applicable ZEN Services age ratings, restrictions and ZEN Account requirements, ZEN Services are made available to individuals aged 13 or older. If you are aged 13 but under 18 years of age, you and your parent or guardian must review this EULA and the Privacy Policy together. Parents/ guardians are jointly and severally liable for all acts (including purchases and payments for virtual goods) and omissions of their children aged under 18 years when using the ZEN Services. ZEN recommends that parents and guardians familiarize themselves with parental controls available on devices they provide to their child and accompany their child if aged under 13 years of age when online.
NO THIRD-PARTY BENEFICIARIES. This EULA is for the benefit of, and will be enforceable by, the parties only, and is not intended to confer any right or benefit on any third party or to create any obligations to any such third party.
U.S. GOVERNMENT RESTRICTED RIGHTS. If you are a government end user, then this provision applies to you. The ZEN Services provided in connection with this license has been developed entirely at private expense, as defined in FAR section 2.101, DFARS section 252.227-7014(a)(1) and DFARS section 252.227-7015 (or any equivalent or subsequent agency regulation thereof), and is provided as “commercial items,” “commercial computer Application” and/or “commercial computer Application documentation.” Consistent with DFARS section 227.7202 and FAR section 12.212, and to the extent required under U.S. federal law, the minimum restricted rights as set forth in FAR section 52.227-19 (or any equivalent or subsequent agency regulation thereof), any use, modification, reproduction, release, performance, display, disclosure or distribution thereof by or for the U.S. Government shall be governed solely by this license and shall be prohibited except to the extent expressly permitted by this license.
MISCELLANEOUS. This EULA represents the complete agreement concerning this license between the parties and supersedes all prior agreements and representations between them. ZEN reserves the right, at its discretion, to change, modify, add or remove portions of this EULA by posting the updated EULA on ZEN’s website. You will be deemed to have accepted such changes by continuing to use the ZEN Services. If any provision of this EULA is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the remaining provisions of this EULA shall not be affected.
SURVIVAL. Those sections of this EULA that by their terms apply after this EULA ends, and the Privacy Policy, will survive any termination or cancellation of this EULA.
NOTICES. You consent to ZEN providing you notifications about the ZEN Services or information the law requires us to provide via email to any address that you specified if you were required so by ZEN Services. Notices emailed to you will be deemed given and received when the email is sent. If you don't consent to receive notices electronically, you must stop using the ZEN Services. For Products that do not require you to provide any email address, notices and other information may be made available in updates to this EULA.
FORCE MAJEURE. ZEN shall not be liable for any delay or failure to perform resulting from causes outside ZEN's reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond ZEN's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
GOVERNING LAW AND DISPUTE RESOLUTION. This EULA is governed by the laws of the State of California without regard to its conflict of laws provisions. The United Nations Convention for the International Sale of Goods shall not apply. Your use of the ZEN Services may also be subject to other local, state, national, or international laws.
You and ZEN agree to submit to the exclusive jurisdiction of the courts located within the county of Santa Clara, California to resolve any dispute, controversy or claim arising out of or relating to this EULA or the breach, termination or validity of it. The process shall be conducted in the English language. Notwithstanding this, you agree that ZEN will still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST ZEN ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
ENTIRE AGREEMENT. This EULA constitutes the entire agreement and understanding between you and ZEN, and supersedes any prior or contemporaneous agreements or understandings, whether written or oral, relating to the matters contained herein.
IF YOU HAVE ANY QUESTIONS CONCERNING THIS EULA, YOU MAY CONTACT