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Privacy Policy astragon Entertainment GmbH
General information
Thank you for your interest in our games and welcome! We are astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf. You can reach us via [email protected]
Our aim
Protecting your privacy is paramount to us. Therefore, compliance with the legal provisions on data protection is fundamental for us. In addition, it is important to us that you know at all times which personal data we collect and why and how we process it. We will also be happy to explain to you what rights you have and how you can exercise them.
What is personal data?
In short, anything that identifies you as an individual, whether through the information itself or in connection with other information. Examples of this are your name, your e-mail address or a customer number, but also the time at which you started a multiplayer game when it is stored together with your IP address. We always try to collect as few personally identifiable information as possible. But we also like to inform you in detail in this document about your personal data when we collect them.
Why is this document so long?
In regard to all personal data, we are required by law to describe to you in detail:
- What kind of personal data do we collect? (= type of data collected)
- Which law, rule or regulation allows us to do so (= legal basis)
- Why we collect this data (= purpose of use)
- What exactly happens to your data (= type of processing)
- How long do we store your personal data
- What rights you have with regard to your personal data (= rights of data subjects)
We are required to list each step individually. That is the reason why this document is very comprehensive.
Competent supervisory authority & company data protection officer
Responsible in terms of the European General Data Protection Regulation (GDPR) are we,
astragon Entertainment GmbH
Am Wehrhahn 33, D-40211 Düsseldorf.
[email protected]
Telefon: +49 (0) 211 540515-0
Telefax: +49 (0) 211 540515-18
For all data protection inquiries, please contact our company data protection office. Contact details:
[email protected]
Benjamin Wolf
Legal basis
We collect and process personal data on the basis of the current European law. The following legal bases can be found in the General Data Protection Regulation (GDPR). Depending on the purpose of the data collection, one or more of the following legal bases apply:
The data subject has given consent to the processing of his or her personal data as referred to in Art. 6 (1)(a) General Data Protection Regulation (GDPR).
Consent is an expression of will. This can be done in writing in form of a statement or with another clear affirmative action. Either way, the consent must be voluntary, apply to a specific case, and must clearly state that the data subject agrees to the processing of his or her respective personal data. For this purpose, the data subject must be sufficiently informed and understand the consent.
Processing is necessary for the performance of a contract prior to entering into a contract as referred to in Art. 6 (1)(b) GDPR.
That means: The data is required so that we can fulfill our contractual obligations towards you or we need the data to prepare a contract with you.
Processing is necessary for compliance with a legal obligation as referred to in Art. 6 (1)(c) GDPR
That means: For example, we are required by law or other regulations to process the data.
Processing is necessary for the purposes of the legitimate interests as referred to in Art. 6 (1)(f) GDPR
That means: The processing of data is necessary to protect the legitimate interests of us or third parties, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
Rights of the data subject
When it comes to your personal data, you are the data subject. You are entitled to the following rights with regard to the data processed by us in accordance with the articles of the General Data Protection Regulation referred to in each case:
Right of access by the data subject as referred to in Art. 15 GDPR
Right to rectification as referred to in Art. 16 GDPR
Right to erasure (“right to be forgotten”) as referred to in Art. 17 GDPR
Right to restriction of processing as referred to in Art. 18 GDPR
Right to data portability as referred to in Art. 20 GDPR
Right to object as referred to in Art. 21 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular with the EU Member State of your place of residence, place of work or place of alleged infringement, if you believe that the processing of your personal data violates the GDPR.
Data erasure and storage time
Personal data must be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed. In addition, storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be blocked or erased if a storage period required by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
Specific data processing
Google Analytics
a) Scope of data processing
The website and our game use Google Analytics, a web analytics service provided by Google Ireland Ltd. ("Google"). This software collects information about how you use the website but also how you use our game and compiles various statistics. The increased usage data include in particular the concrete selection of links, the length of stay on individual pages and the order of use of the website and the frequency of the page request. This data is collected together with your IP address.
In particular, the following information is collected:
- Information about the type of browser and the version used
- The operating system of the user
- The user's Internet service provider
- The IP address of the user
- Date and time of access
- Websites from which the user's system accesses our website
- Websites that are accessed by the user's system via our website
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated a so-called IP anonymization on the website, this means that the IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to retransmission to the USA.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google itself describes here its data processing activity.
The data processing is essentially carried out by Google itself. Despite IP anonymization, the data is not anonymous and can be merged with other data by Google. Google can use the data for any of its own purposes, such as profiling, as well as link it with other data such as any Google accounts and also pass it on to associated US companies, e.g. Google LLC.
b) Legal basis
The legal basis for the processing of data when using the website is Article 6 para. 1 (a) GDPR in the form of your express consent.
The legal basis for the transfer of data to Google is Art. 26 GDPR and Art. 6 para. 1 (a) GDPR. For any sub processing done by Google outside of the EU Google employs the standard contractual clauses of the EU commission.
c) Purpose of the data processing
The purpose of the processing is to analyze this website and the usage behavior of its visitors.
d) Duration of storage
We ourselves no longer have access to personal data after anonymization by Google. With regard to a use by Google, the duration of the storage is not known.
e) Possibility of objection and deletion
You can prevent the storage of cookies, including the generation and transmission of data to Google, by restricting or prohibiting the use of cookies in your browser software. This may result in the deactivation of non-Google-related cookies as well as the inability to use all functions of this website to the full extent.
You can prevent the collection of the data generated by the cookie regarding your use (including your IP address) and their transmission to Google as well as the processing of this data by Google by downloading the browser plugin available under the following link and to install [].
In addition, you can also revoke your consent to data collection at any time in our Cookie Bar. For this purpose, a cookie is then stored so that we can recognize that you have not consented to the use of Google Analytics.
Use of Steam
To play our game the use of the "Steam" service of Valve Corporation, P.O. Box 1688," Bellevue, WA 98004, USA and Valve S.a.r.l., Regus City Center Suite 227, 26 Boulevard Royal, L-2449 Luxembourg, Luxembourg ("Valve") and the prior conclusion of a user agreement are required. Valve itself collects personal data while using the "Steam" service in its own name and on the basis of this user agreement. We have no access to this data. With regard to the collection and use of data by "Steam", we therefore refer to Valve's user agreement and data protection declaration.
Save Data in Multiplayer
a) Scope of data processing
If you play the game in Multiplayer, your save data will be stored online on a server operated by Amazon Web Services. The save data also contain your Steam ID, i.e. the customer number assigned to you by Steam and your Steam user name. In addition to the current progress in the game, the save data also contain chat logs, i.e. the content of conversations they have had with other players.
b) Legal basis
The legal basis for the processing of data is Art. 6 (1)(b) and (a) GDPR. The legal basis for storing the data with the hosting service provider "Amazon Web Services" is Art. 28 (3) GDPR. The game cannot be used without the corresponding consent.
c) Purpose of the data processing
The purpose of data storage is to provide secure storage of save data both with regard to data loss at the customer, the possibility for each computer to use its own save data and protection of the save data against manipulation.
d) Duration of storage
The data will be stored until you decide to delete the save data. This can be done directly in the game in the save data menu.
e) Possibility of objection and deletion
The user may always delete the save data in the save data menu of the game. Local storage without using our servers is not possible for data security reasons.
The game cannot be used without consent to its storage on our servers.
In-game Bug-Reporter
The in-Game bug-reporter (can be found in the pause menu of the game – labelled “send us Feedback”) can be used to send us bug reports directly from within the game. Those bug tickets are directly sent to our bug database and can be accessed by our developers to fix the corresponding bug. All the information you enter into this ticket form will be accessed and used to fix the issue. The automatically attached information if you send it are as follows:
Screenshot of the current situation in game
Hardware
CPU Data
GPU Data
Name of the loaded map
Player position inside the level
After working on the issue all your information will be deleted. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you.
General information
Thank you for your interest in our games and welcome! We are astragon Entertainment GmbH, Am Wehrhahn 33, D-40211 Düsseldorf. You can reach us via [email protected]
Our aim
Protecting your privacy is paramount to us. Therefore, compliance with the legal provisions on data protection is fundamental for us. In addition, it is important to us that you know at all times which personal data we collect and why and how we process it. We will also be happy to explain to you what rights you have and how you can exercise them.
What is personal data?
In short, anything that identifies you as an individual, whether through the information itself or in connection with other information. Examples of this are your name, your e-mail address or a customer number, but also the time at which you started a multiplayer game when it is stored together with your IP address. We always try to collect as few personally identifiable information as possible. But we also like to inform you in detail in this document about your personal data when we collect them.
Why is this document so long?
In regard to all personal data, we are required by law to describe to you in detail:
- What kind of personal data do we collect? (= type of data collected)
- Which law, rule or regulation allows us to do so (= legal basis)
- Why we collect this data (= purpose of use)
- What exactly happens to your data (= type of processing)
- How long do we store your personal data
- What rights you have with regard to your personal data (= rights of data subjects)
We are required to list each step individually. That is the reason why this document is very comprehensive.
Competent supervisory authority & company data protection officer
Responsible in terms of the European General Data Protection Regulation (GDPR) are we,
astragon Entertainment GmbH
Am Wehrhahn 33, D-40211 Düsseldorf.
[email protected]
Telefon: +49 (0) 211 540515-0
Telefax: +49 (0) 211 540515-18
For all data protection inquiries, please contact our company data protection office. Contact details:
[email protected]
Benjamin Wolf
Legal basis
We collect and process personal data on the basis of the current European law. The following legal bases can be found in the General Data Protection Regulation (GDPR). Depending on the purpose of the data collection, one or more of the following legal bases apply:
The data subject has given consent to the processing of his or her personal data as referred to in Art. 6 (1)(a) General Data Protection Regulation (GDPR).
Consent is an expression of will. This can be done in writing in form of a statement or with another clear affirmative action. Either way, the consent must be voluntary, apply to a specific case, and must clearly state that the data subject agrees to the processing of his or her respective personal data. For this purpose, the data subject must be sufficiently informed and understand the consent.
Processing is necessary for the performance of a contract prior to entering into a contract as referred to in Art. 6 (1)(b) GDPR.
That means: The data is required so that we can fulfill our contractual obligations towards you or we need the data to prepare a contract with you.
Processing is necessary for compliance with a legal obligation as referred to in Art. 6 (1)(c) GDPR
That means: For example, we are required by law or other regulations to process the data.
Processing is necessary for the purposes of the legitimate interests as referred to in Art. 6 (1)(f) GDPR
That means: The processing of data is necessary to protect the legitimate interests of us or third parties, unless your interests or fundamental rights and freedoms that require the protection of personal data prevail.
Rights of the data subject
When it comes to your personal data, you are the data subject. You are entitled to the following rights with regard to the data processed by us in accordance with the articles of the General Data Protection Regulation referred to in each case:
Right of access by the data subject as referred to in Art. 15 GDPR
Right to rectification as referred to in Art. 16 GDPR
Right to erasure (“right to be forgotten”) as referred to in Art. 17 GDPR
Right to restriction of processing as referred to in Art. 18 GDPR
Right to data portability as referred to in Art. 20 GDPR
Right to object as referred to in Art. 21 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular with the EU Member State of your place of residence, place of work or place of alleged infringement, if you believe that the processing of your personal data violates the GDPR.
Data erasure and storage time
Personal data must be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed. In addition, storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. The data will also be blocked or erased if a storage period required by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
Specific data processing
Google Analytics
a) Scope of data processing
The website and our game use Google Analytics, a web analytics service provided by Google Ireland Ltd. ("Google"). This software collects information about how you use the website but also how you use our game and compiles various statistics. The increased usage data include in particular the concrete selection of links, the length of stay on individual pages and the order of use of the website and the frequency of the page request. This data is collected together with your IP address.
In particular, the following information is collected:
- Information about the type of browser and the version used
- The operating system of the user
- The user's Internet service provider
- The IP address of the user
- Date and time of access
- Websites from which the user's system accesses our website
- Websites that are accessed by the user's system via our website
Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have activated a so-called IP anonymization on the website, this means that the IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area prior to retransmission to the USA.
Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google itself describes here its data processing activity.
The data processing is essentially carried out by Google itself. Despite IP anonymization, the data is not anonymous and can be merged with other data by Google. Google can use the data for any of its own purposes, such as profiling, as well as link it with other data such as any Google accounts and also pass it on to associated US companies, e.g. Google LLC.
b) Legal basis
The legal basis for the processing of data when using the website is Article 6 para. 1 (a) GDPR in the form of your express consent.
The legal basis for the transfer of data to Google is Art. 26 GDPR and Art. 6 para. 1 (a) GDPR. For any sub processing done by Google outside of the EU Google employs the standard contractual clauses of the EU commission.
c) Purpose of the data processing
The purpose of the processing is to analyze this website and the usage behavior of its visitors.
d) Duration of storage
We ourselves no longer have access to personal data after anonymization by Google. With regard to a use by Google, the duration of the storage is not known.
e) Possibility of objection and deletion
You can prevent the storage of cookies, including the generation and transmission of data to Google, by restricting or prohibiting the use of cookies in your browser software. This may result in the deactivation of non-Google-related cookies as well as the inability to use all functions of this website to the full extent.
You can prevent the collection of the data generated by the cookie regarding your use (including your IP address) and their transmission to Google as well as the processing of this data by Google by downloading the browser plugin available under the following link and to install [].
In addition, you can also revoke your consent to data collection at any time in our Cookie Bar. For this purpose, a cookie is then stored so that we can recognize that you have not consented to the use of Google Analytics.
Use of Steam
To play our game the use of the "Steam" service of Valve Corporation, P.O. Box 1688," Bellevue, WA 98004, USA and Valve S.a.r.l., Regus City Center Suite 227, 26 Boulevard Royal, L-2449 Luxembourg, Luxembourg ("Valve") and the prior conclusion of a user agreement are required. Valve itself collects personal data while using the "Steam" service in its own name and on the basis of this user agreement. We have no access to this data. With regard to the collection and use of data by "Steam", we therefore refer to Valve's user agreement and data protection declaration.
Save Data in Multiplayer
a) Scope of data processing
If you play the game in Multiplayer, your save data will be stored online on a server operated by Amazon Web Services. The save data also contain your Steam ID, i.e. the customer number assigned to you by Steam and your Steam user name. In addition to the current progress in the game, the save data also contain chat logs, i.e. the content of conversations they have had with other players.
b) Legal basis
The legal basis for the processing of data is Art. 6 (1)(b) and (a) GDPR. The legal basis for storing the data with the hosting service provider "Amazon Web Services" is Art. 28 (3) GDPR. The game cannot be used without the corresponding consent.
c) Purpose of the data processing
The purpose of data storage is to provide secure storage of save data both with regard to data loss at the customer, the possibility for each computer to use its own save data and protection of the save data against manipulation.
d) Duration of storage
The data will be stored until you decide to delete the save data. This can be done directly in the game in the save data menu.
e) Possibility of objection and deletion
The user may always delete the save data in the save data menu of the game. Local storage without using our servers is not possible for data security reasons.
The game cannot be used without consent to its storage on our servers.
In-game Bug-Reporter
The in-Game bug-reporter (can be found in the pause menu of the game – labelled “send us Feedback”) can be used to send us bug reports directly from within the game. Those bug tickets are directly sent to our bug database and can be accessed by our developers to fix the corresponding bug. All the information you enter into this ticket form will be accessed and used to fix the issue. The automatically attached information if you send it are as follows:
Screenshot of the current situation in game
Hardware
CPU Data
GPU Data
Name of the loaded map
Player position inside the level
After working on the issue all your information will be deleted. If you do not add any personal information yourself the gathered information is strictly game related and does not contain anything to identify you.