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Astral Quester - Player Privacy policy
Welcome to our website and game.
Thank you for trusting the Astral Dune Studio brand. Astral Dune Studio is committed to protecting the privacy of our website visitors, including users of our official website, mobile website ("website"), and users of our mobile applications ("mobile applications"), especially those who are minors. We strive to safeguard and maintain the personal privacy of our customers, with particular emphasis on the protection of personal information of minors.
Astral Dune Studio, hereinafter referred to as "Astral Dune Studio," sincerely provides you with details about our privacy policy. Astral Dune Studio has always made every effort to protect the personal privacy of customers accessing our website and mobile applications, and we hope this will help you understand the efforts Astral Dune Studio has made to maintain customer privacy.
The information covered by this privacy policy includes, but is not limited to, personal information collected during the provision of services through , our mobile applications, and other websites operated by Astral Dune Studio in China that contain links to this privacy policy ("online services") and personal information collected through communication and interaction platforms established based on web and mobile technologies (such as social media), as well as personal information collected during activities or business processes organized or arranged by Astral Dune Studio. This statement outlines the ways we use this information, the specific practices we follow regarding your personal information, and provides contact information in case you have any questions or concerns.
Types of Personal Information We Collect and How We Use It
Astral Dune Studio only collects personal information voluntarily provided by you, including but not limited to: name, phone number, contact address, and email address. Here are some examples of personal information that Astral Dune Studio may collect:
Account creation: When you register for a relevant Astral Dune Studio account, such as the Astral Quester account, we may collect your username, email address, phone number, and information about your frequency of using the mobile application.
Participation in activities: When you participate in any Astral Dune Studio activities or use certain features, we may need certain personal information to implement or realize these projects or features, such as our art submission activities or prize draws.
Customer feedback: We may collect your personal information to obtain feedback on our online services and products.
You can choose not to provide your personal information to Astral Dune Studio. However, in such cases, you may not be able to enjoy Astral Dune Studio's online services or fully utilize some features of our website and mobile applications.
The personal information collected by Astral Dune Studio will only be used for the purposes stated at the time of collection and directly related purposes, including but not limited to:
Processing your (including within the mobile application) orders and payments and providing corresponding services.
Handling your inquiries and responding to your queries about Astral Dune Studio products and services.
Obtaining your opinions on Astral Dune Studio products and services, websites, or mobile applications.
Participating in Astral Dune Studio's activities or specific transactions.
Verifying your identity and updating our records.
Conducting user access statistics and data analysis.
2.Scope of Personal Information Sharing
Astral Dune Studio may share your personal information among its products. Products under Astral Dune Studio must comply with this policy when using your personal information.
With your consent, we may occasionally send you push notifications, such as information about new activities. If you choose not to accept such information, we will not send it to you.
Apart from the above, Astral Dune Studio will not sell, transfer, or disclose your personal information to any other third parties.
However, in the following situations, Astral Dune Studio reserves the right to use or disclose any information:
To comply with any legal and regulatory requirements.
To protect the integrity and legality of websites, mobile applications, activities, or specific transactions.
To respond to your requests.
To assist in administrative, judicial investigations, or investigations related to public safety.
3.Security of Personal Information
Astral Dune Studio takes appropriate managerial measures and technical means to protect the security of the personal information you provide, preventing unauthorized access, disclosure, and loss, leakage, damage, and alteration.
Astral Dune Studio, its products, partners, and third parties permitted to access your personal information in accordance with this privacy policy are required to strictly adhere to our confidentiality obligations.
4.Privacy Protection for Minors
Astral Dune Studio has always made every effort to protect privacy and pays special attention to the privacy protection of minors. Therefore, we have a separate section to explain the efforts we have made to protect the privacy of individuals under 18 years of age ("minors").
We may provide some features on the website, such as online art submission, which generally do not require minors to provide any personal information. In some cases, as a necessary part of minors participating in activities (such as contests with prizes or art submission), we may collect limited personal information. In such cases, after the activity is over, we will not retain the email address and will not use it for other purposes. In any online activity, Astral Dune Studio will not require minors to provide information beyond what is reasonably necessary to participate in the activity.
Without the consent of their legal guardians, Astral Dune Studio will not collect other personally identifiable information from minors, such as names, mailing addresses, or phone numbers. We also urge parents to regularly monitor or control their children's online behavior.
5.Access to Personal Information
You have absolute control over any personal information you provide to us while using our online services. At any time, if you need to modify the personal information you provided or change your preferred contact method, you can contact us.
6.Links to Other Websites
We may provide links to websites outside of Astral Dune Studio on the Astral Dune Studio website and applications or use other online platforms for activities related to Astral Dune Studio products and services. These websites may not necessarily follow the provisions of this privacy policy. Please refer to the relevant terms of privacy protection for these websites, and Astral Dune Studio will not be responsible for the privacy protection provisions of other websites.
7.Other Astral Dune Studio Websites
All websites and applications operated by Astral Dune Studio will comply with this privacy policy. However, due to the different situations in various regions and the operational requirements of websites, the privacy protection provisions of certain Astral Dune Studio websites and applications may differ. Nevertheless, all websites and applications operated by Astral Dune Studio, while collecting or using user personal information, will follow the spirit of this privacy policy and adhere to our consistent commitment to users.
8.Updates to the Privacy Policy
This privacy policy was last updated in October 2023. Astral Dune Studio will update this policy from time to time. If we update this policy, we will post the updated version here, so we recommend that you regularly check the latest version of the Astral Dune Studio privacy policy. However, please rest assured that any changes will not be retroactive and will not affect the way we handle information collected before the changes.
The English version of this policy shall prevail.
9.Contact Information
If you have any questions about the Astral Dune Studio privacy policy, please contact us:
Astral Dune Studio Team