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LUCKY CALF Game Terms of Service
Effective Date：May 9, 2024This Terms of Service (hereinafter referred to as “Agreement” or “Terms”) is a legally binding agreement entered into by and between you and LUCKY CALF PTE. LTD. and its affiliates and subsidiaries (individually and collectively, "LUCKY CALF", "we", "us" or "our") in relation to you visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms, and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the " LUCKY CALF’s Products and Services " or "our products and services").
YOU PARTICULAR ATTENTION IS DRAWN TO THE LIMITATION OF LIABILITY CONTAINED IN SECTION 18.
YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE “START” “START GAME”BUTTON WHERE APPLICABLE, OR BY ACCESSING OR USING OUR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT ON OR THROUGH OUR SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ANY TERM OF THIS AGREEMENT, PLEASE DO NOT, EITHER DIRECTLY OR INDIRECTLY, ACCESS OR USE OUR SERVICES OR APPLICATION CONTENT IN ANY WAY.
LUCKY CALF reserves the right to amend, modify or revise this Agreement at any time and you agree to check periodically for new terms. Please note that your continued use of the Services shall constitute your acceptance to be bound by the newly updated Agreement.
1. INTRODUCTION
The purpose of this Agreement is to clarify all rights and obligations between you and LUCKY CALF PTE. LTD. regarding every kind of products and service of LUCKY CALF PTE. LTD. and its affiliates and subsidiaries.
2. Eligibility and Registration
2.1 In order to access the full feature set of our Services, and to post any User Content on or through our Services：when you use or access our products and services from Luckyee, you must register to create a Luckycalf Account (collectively, the “Account”)；when you use or access our products and services form other approved platforms, you should comply with the requirements of the relevant platform. Whether or not you have registered to create a Luckycalf Account, when you are the one who visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms, and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services, you become our user (hereinafter referred to as “user” or “you”).
2.2 YOU MAY USING THE LUCKY CALF’S PRODUCTS AND SERVICES ONLY IF YOU ARE NOT CHILDREN OR MINORS UNDER THE AGE OF 18 AND MEET THE ADDITIONAL AGE RESTRICTIONS IN YOUR JURISDICTION AND YOU ARE NOT INDIVIDUAL SPECIFICALLY PROHIBITED BY US FROM USING THE LUCKY CALF’S PRODUCTS AND SERVICES.
2.3 During your registration process for Luckycalf Account, you will be required to provide certain information, including your email address, and you will establish a username and a password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. LUCKY CALF reserves the right to suspend or terminate your Luckycalf Account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.
2.4 If you are not register to create a Luckycalf Account, you may only browse or use in limited ways those parts of our products and services that are not limited to Luckycalf Account Users only. You are responsible for safeguarding your password. You agree not to disclose your password to any third party or to allow any third party to use your Luckycalf Account, and you agree to take sole responsibility for any activities or actions under your Luckycalf Account, whether or not you have authorized such activities or actions. You will immediately notify LUCKY CALF of any unauthorized use of your Luckycalf Account.
2.5 EVEN THOUGH WE USE THE WORD “YOUR” TO DESCRIBE AN LUCKYCALF ACCOUNT YOU REGISTERED FOR, YOU AGREE THAT YOU HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE LUCKYCALF ACCOUNT AT ALL, AND YOU FURTHER AGREE THAT ALL RIGHTS IN AND TO THE LUCKYCALF ACCOUNT ARE AND ALWAYS WILL BE OWNED BY AND INURE TO THE BENEFIT OF LUCKY CALF.
3. Modification
LUCKY CALF reserves the right, at its sole discretion, to modify, discontinue or terminate our Services, including any portion thereof, on a global or individual basis, or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post these Terms as modified or otherwise provide you with notice of the modification. By continuing to access or use our Services after we have posted a modification to these Terms or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using our Services.
4. No Unlawful or Prohibited Use
By using our Services, you represent and warrant to LUCKY CALF that you will not use our Services, or any of the content obtained from our Services, for any purpose that is unlawful or prohibited by this Agreement.
5. Protection of Personal Information
All the information collected from you is subject to Local Laws and LUCKY CALF shall try our best efforts to protect your provided information. Use of LUCKY CALF’s Products and Services is also governed by LUCKY CALF’s Privacy Policy. Please see LUCKY CALF's Privacy Policy for more information regarding to the collection and use of your information. If you have any questions about the Privacy Policy, please contact us by Luckycalf‘s Service Center ( ).
6. User Contributions
6.1 Our Services may contain various websites, forums, communities, networks, or other interactive features that allow you to post, submit, publish, display, or transmit any content or materials on or through the LUCKY CALF’s Products and Services ("User Contributions"), including but not limited to any text, forum post, chat post, profile, widget, message, link, feedback, email, music, sound, graphics, picture, video, code, audio visual or other materials appearing on or transmitted to or from the LUCKY CALF’s Products and Services. LUCKY CALF has no obligation to monitor these User Contributions, but we may do so and reserve the right, in our sole discretion, to monitor, filter, moderate, edit and/or remove any or all of User Contributions that are objectionable or inappropriate at any time without prior notice. LUCKY CALF may also at any time terminate or suspend your access to any of the User Contributions for any reason and without prior notice.
6.2 Any of the User Contributions may not be illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringing intellectual property rights, injurious to third parties, or otherwise inappropriate or objectionable, and may not consist of or contain viruses or other kinds of destructive script code, plug-in unit, programs or software. You acknowledge that you shall be fully and solely responsible for you own behavior when using the LUCKY CALF’s Products and Services, including but not limited to any User Contributions posted by you. You also acknowledge and confirm that under no circumstance, shall LUCKY CALF be liable for any User Contributions posted by you. You further confirm that any of the User Contributions are neither endorsed nor controlled by LUCKY CALF.
6.3 You acknowledge and agree that when you use the LUCKY CALF’s Products and Services, you have no expectation that your User Contributions will be private and LUCKY CALF may disclose your User Contributions for any reason without prior notice.
6.4 Any User Contributions that you post will be considered non-confidential and non-proprietary and you confirm that you irrevocably and unconditionally grant LUCKY CALF a global, fully paid up, royalty-free, perpetual, transferable, sub-licensable and unlimited right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works of, reformat, distribute, manufacture, sell, license, sublicense, transfer, rent, lease, transmit, communicate, publicly display, publicly perform, provide access to, or otherwise practice such User Contributions or any portion thereof, in any and all media, formats and forms, known now or hereafter devised. You understand that you shall not be entitled to claim any compensation, charges, fees, consideration, or other remuneration in connection with your User Contributions for any reason, including our exercise of the rights you grant to us in this section and that we are not obligated to exercise such granted rights. Furthermore, you agree that any such submission by you shall not create any contractual relationship between you and LUCKY CALF. You also grant all other users, who can access to your User Contributions, the right to use, copy, modify, display, perform, create derivative works from, communicate about or otherwise distribute your User Contributions on or through the LUCKY CALF’s Products and Services without prior notice, attribution or compensation to you. Except to the extent such waiver is prohibited by law, you hereby waive the benefit of any provision of law known as "moral rights" or "droit moral" or any similar law in any country worldwide.
6.5 You represent and warrant that the User Contributions: (1) are accurate and not fraudulent or deceptive; (2) do not violate any rights or interests (including but not limited to intellectual property rights) of LUCKY CALF and/or third parties. You understand that User Contributions may be copied by other users and discussed within or outside of the LUCKY CALF’s Products and Services, and if you do not have the right to submit User Contributions for such use, it may subject you to liability. Please note that LUCKY CALF takes no responsibility and assumes no liability for any content posted by you or any third parties.
6.6 WE CANNOT GUARANTEE THAT YOU WILL NOT ENCOUNTER CONTENT THAT YOU CONSIDER OFFENSIVE OR OTHERWISE INAPPROPRIATE, AND WE ACCEPT NO LIABILITY FOR ANY FAILURE TO REMOVE (OR DELAY IN REMOVING) ANY SUCH CONTENT. YOU MAY, HOWEVER, MAKE COMPLAINTS BY ACCESSING OUR SUPPORT SERVICE.
7. Ownership / Intellectual Property
7.1 LUCKY CALF shall own all rights, titles and interests (including but not limited to the ownership, intellectual property rights, neighboring rights and other rights and interests) in and to every kind of products and service of LUCKY CALF PTE. LTD. and its affiliates and subsidiaries under this Agreement. You acknowledge that your use of the LUCKY CALF’s Products and Services does not confer you any right or interest or otherwise, in any aspect or feature of it, including but not limited to (if any) any in-game rewards, achievements, characters, Virtual Currency, levels and other content. You further acknowledge that any character data, game progress, game customization and/or other data pertaining to your use of the LUCKY CALF’s Products and Services may cease to be available to you at any time without prior notice in the sole discretion of LUCKY CALF.
7.2 Any or all of the LUCKY CALF’s Products and Services (including trade secrets, database rights, copyright, patent, trademark and other intellectual property rights and interests thereof) are copyrighted and protected by any applicable laws (including but not limited to any applicable copyright laws and international treaties). To be specific, any materials that are part of the LUCKY CALF’s Products and Services (including but not limited to any content, websites, games, programs, tools, source codes, object codes, HTML, content, files, patches, updates, modifications, derivative works, printed or electronic documentation, instructions, design, Accounts, passwords, themes, concepts, stories, storylines, technology, architecture, logic, structure, sequence, organization, themes, symbols, instructions, design, text, data, sounds, photographs, audio clips, audiovisual, video, artwork, graphics, logos, names, button icons, images of vehicles, accessories, virtual components, equipment, materials, selection and arrangement, titles, methods of operation, software, related documentation, and all other features contained in the LUCKY CALF’s Products and Services) are protected by applicable laws from unauthorized use.
7.3 You agree that any or all of the LUCKY CALF’s Products and Services may not be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, or otherwise exploited without LUCKY CALF’s express prior written permission. Any use of our copyrighted materials, including but not limited to make derivative works, requires the express prior written consent of LUCKY CALF. Please note any unauthorized reproduction or redistribution of the LUCKY CALF’s Products and Services shall be prohibited and may result in severe legal penalties.
7.4 LUCKY CALF remains the sole owner of rights, titles and interests (including intellectual property rights, neighboring rights and other rights and interests) in and to the LUCKY CALF’s Products and Services. You acknowledge and agree that you may not have any right or interest as a result of using the LUCKY CALF’s Products and Services, except explicitly granted to you under this Agreement.
8. User Content
8.1 "User Content" means feedback, suggestions, comments, ideas, and/or any other information, including but not limited to software and code, that you provide, publish, or otherwise communicate directly or indirectly to LUCKY CALF or our agents pertaining to the LUCKY CALF’s Products and Services. You confirm that you irrevocably grant LUCKY CALF a global, irrevocable, fully paid up, royalty-free, perpetual, sub-licensable, transferable, assignable and unlimited license, allowing LUCKY CALF to use, disseminate, copy, modify, sub-license, translate, publish, distribute, network transmit, publicize, promote, perform, display, create derivative works, sell, offer to sell and/or otherwise use User Content for any purposes. You further confirm that any User Content provided by you hereunder may not infringe intellectual property rights, related rights and/or other proprietary or personal rights.
8.2 If any such right or interest in the User Content may not be licensed or transferred under any applicable laws (such as moral or other personal rights), you hereby expressly waive and agree not to assert any such rights, credit and/or claim for any compensation from LUCKY CALF.
9. No Infringing Use
You will not use our Services to offer, display, distribute, transmit, route, provide connections to or store any material that infringes copyrighted works or otherwise infringes, violates, or promotes the infringement or violation of the Intellectual Property Rights of any third party.
10. Virtual Items and Virtual Currency
10.1 YOU AGREE TO MONITOR THE LUCKY CALF’S PRODUCTS AND SERVICES TO RESTRICT ANY USE BY CHILDREN OR MINORS. YOU ACCEPT FULL RESPONSIBILITY FOR ANY UNAUTHORIZED USE OF OUR PRODUCTS AND SERVICES BY CHILDREN OR MINORS, AND THIS INCLUDES ANY USE OF YOUR CREDIT CARDS OR OTHER PAYMENT OR SETTLEMENT INSTRUMENTS OR DEVICES BY CHILDREN OR MINORS.
10.2 Our Services may include an opportunity for you to purchase virtual, in-game currency ("Virtual Currency") with real money. The LUCKY CALF’s Products and Services may also include the purchase of virtual, in-game digital items ("Virtual Goods") with real money or Virtual Currency. You acknowledge that Virtual Currency and Virtual Goods shall never be redeemed for real money or any item with monetary value. You understand that both Virtual Currency and Virtual Goods are licensed, not sold, to you under this Agreement and LUCKY CALF reserves and retains all right, title, interest or otherwise, in and to the Virtual Goods and Virtual Currency.
10.3 Your purchase of Virtual Currency and/or Virtual Goods is non-exchangeable and non-transferable, except otherwise granted by laws of your country. Except inside the LUCKY CALF’s Game(s), you may not transfer, sell, gift, exchange, trade, lease, sublicense, rent or otherwise use Virtual Currency or Virtual Goods, which is a violation of this Agreement and will result in a termination of your Account with the reserve of LUCKY CALF’s rights to continue claiming for compensation.
10.4 LUCKY CALF reserves the right to modify, manage, control or eliminate Virtual Currency and/or Virtual Goods in its sole discretion. You acknowledge and agree that LUCKY CALF may engage in actions that may impact the perceived value or purchase price, if applicable, of Virtual Currency or Virtual Goods at any time, except as otherwise required by applicable laws.
10.5 When you provide payment information to LUCKY CALF or its authorized processor, you represent that you are an authorized user of any payment method specified by you, and you authorize LUCKY CALF to charge such payment method for the full amount of the purchase transaction.
10.6 You agree and consent that due to the special nature of online game services, there is no physical goods transaction, and your purchasing experience comes from online game services provided by the game manufacturer. Therefore, refund is not applicable unless we have a special agreement with you.
11. Child
11.1 YOU ACKNOWLEDGE THAT THE BELOW STATEMENT WOULD CHANGE AT ANY TIME IF ANY PROTECTION POLICY OF MINORS IN YOUR COUNTRY/REGION UNDERGOES CHANGES.
11.2 YOU REPRESENT THAT YOU ARE NOT CHILDREN OR MINORS UNDER THE AGE OF 18 AND MEET THE ADDITIONAL AGE RESTRICTIONS IN YOUR JURISDICTION WHEN USING THE LUCKY CALF’S PRODUCTS AND SERVICES. IF YOU ARE UNDER THE AGE OF 18 OR NOT MEET THE ADDITIONAL AGE RESTRICTIONS IN YOUR JURISDICTION, YOU MAY NOT ACCESS OR USE ANY OF LUCKY CALF’S PRODUCTS AND SERVICES IN ANY WAY.
11.3 SUBJECT TO THE LAWS, REGULATION OR RATING SYSTEM DEMAND IN YOUR JURISDICTION, CHILD OR MINOR MAY UTILIZE AN ACCOUNT ESTABLISHED BY THEIR PARENT OR LEGAL GUARDIAN. IN THE EVENT THAT YOU PERMIT YOUR MINOR CHILD OR THE MINOR IN YOUR CARE TO ACCESS OR USE ANY LUCKY CALF’S PRODUCTS AND SERVICES, YOU HEREBY AGREE TO THIS AGREEMENT ON BEHALF OF YOURSELF AND YOUR CHILD, AND YOU AGREE THAT YOU WILL BE RESPONSIBLE FOR ANY USE OF THE LUCKY CALF’S PRODUCTS AND SERVICES BY YOUR CHILD, WHETHER OR NOT SUCH USE IS AUTHORIZED BY YOU.
12. General Prohibitions
12.1 You agree not to do any of the following while using our Services, Application Content, or User Content:
(1) Post, upload, publish, submit or transmit any text, graphics, images, software, music, audio, video, information or other material that: infringes, misappropriates or violates a third party's Intellectual Property Rights, or rights of publicity or privacy;
(2) Violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability, which is fraudulent, false, misleading or deceptive; or is defamatory, obscene, pornographic, vulgar or offensive; or promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; or is violent or threatening or promotes violence or actions that are threatening to any other person; or promotes illegal or harmful activities or substances (including but not limited to activities that promote or provide instructional information regarding the manufacture or purchase of illegal weapons or illegal substances);
(3) Use, display, mirror, frame or utilize framing techniques to enclose our Services, or any individual element or materials within our Services, LUCKY CALF’s name, any LUCKY CALF or LUCKY CALF licensor's trademark, logo or other proprietary information, the content of any text or the layout and design of any page or form contained on a page, without LUCKY CALF’s express written consent;
(4) Access, tamper with, or use non-public areas of our Services, LUCKY CALF’s computer systems, or the technical delivery systems of LUCKY CALF’s providers;
(5) Attempt to probe, scan, or test the vulnerability of any LUCKY CALF system or network or breach any security or authentication measures;
(6) Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by LUCKY CALF or any of LUCKY CALF’s providers or any other third party (including another LUCKY CALF User) to protect our Services or Application Content;
(7) Attempt to access or search our Services or Application Content, or download Application Content from our Services, through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by LUCKY CALF or other generally available third-party web browsers (such as Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Apple Safari or Opera);
(8) Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
(9) Use any meta tags or other hidden text or metadata utilizing a LUCKY CALF or LUCKY CALF licensor's trademark, logo URL or product name without LUCKY CALF's express written consent;
(10) Use our Services or Application Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;
(11) Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way our Services or Application Content to send altered, deceptive or false source-identifying information;(k) Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way our Services or Application Content to send altered, deceptive or false source-identifying information;
(12) Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide our Services or Application Content; Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing our Services;
(13) Collect or store any personally identifiable information from our Services, or from other users of our Services, without their express permission; Impersonate or misrepresent your affiliation with any person or entity;
(14) Violate any applicable law or regulation; Encourage or enable any other individual to do any of the foregoing;
(15) Post User content or take any action that infringes or violates the rights of another User: Bully, harass or intimidate any User of the Services; Solicit User login credentials from another User or collect User content or otherwise access the Services by automated means including but not limited to, bots, robots, spiders;
(16) Create an Account for anyone other than yourself;
(17) Use your User profile for personal commercial gain;
(18) Use cheats, exploits, hacks, bots, mods or third-party software designed to gain an advantage, perceived or actual, over other Users, or modify or interfere with the Service;
(19) Abuse or exploit a bug, glitch or mechanism in the Service; or Engage in any fraudulent behavior, including but not limited to credit card scams or credit card misappropriation;
(20) Posting spam or reposting removed content in the official Forums. This includes but is not limited to posting the same content multiple times or reposting a thread or topic that has been removed from the forums;
(21) Account sharing, including but not limited to the sharing of username and password for others to login for you.
12.2 LUCKY CALF will have the right to investigate and prosecute violations of any of the above, including Intellectual Property Rights infringement and Services security issues, to the fullest extent of the law. LUCKY CALF may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.
12.3 You acknowledge that LUCKY CALF has no obligation to monitor or record your access to or use of our Services or Application Content, or to monitor, record, or edit any User Content, but agree that we have the right to do so for the purpose of operating our Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. You acknowledge and agree that you have no expectation of privacy concerning uploads, transmissions, or submissions of any User Content.
12.4 LUCKY CALF reserves the right, at any time and without prior notice, to remove or disable access to any User Content that LUCKY CALF, in its sole discretion, considers to be in violation of these Terms or otherwise harmful to our Services. We encourage Users to report any suspected misconduct or misuse of our Services by contacting us by Luckycalf‘s Service Center ( ).
13. Links and Third-Party Materials
13.1 Our Services may contain links to third-party websites or resources. You acknowledge and agree that LUCKY CALF is not responsible or liable for:
(1) the availability or accuracy of such websites or resources; or
(2) the content, products, or services on or available from such websites or resources.
Links to such websites or resources do not imply any endorsement by LUCKY CALF of such websites or resources or the content, products, or services available from such websites or resources.
13.2 You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. If you elect to use our Services on mobile, desktop carrier networks, such carrier's normal billing rates will apply. In addition, certain content, products, and services available via our Services may include materials from third parties, including Third-Party Applications.
13.3 You agree that LUCKY CALF is not responsible for examining or evaluating third-party content, or such content's accuracy, and LUCKY CALF does not warrant and will not have any liability or responsibility for any Third-Party Applications, or for any other materials, products, or services of third parties.
13.4 You agree that you will not use any Third-Party Applications, or other third-party materials, in a manner that would infringe or violate the rights of any other party, and that LUCKY CALF is not in any way responsible for any such use by you.
14. Termination of Accounts
14.1 Without limiting other remedies, LUCKY CALF may at any time suspend or terminate your Account and refuse to provide access to our Services if LUCKY CALF suspects or determines, in its own discretion, that you may have or there is a significant risk that you have:
(1) failed to comply with any provision of these Terms or any policies or Rules established by LUCKY CALF; or
(2) engaged in actions relating to or in the course of using our Services that may be illegal or cause liability, harm, embarrassment, harassment, abuse or disruption for you, Users, LUCKY CALF or any other third parties or our Services; or
(3) infringed the proprietary rights, rights of privacy, or Intellectual Property Rights of any person, including as a repeat infringer.
14.2 In addition, LUCKY CALF may notify authorities or take any other actions it deems appropriate, without notice to you, in the event of any of the above. If you have any requests, concerns, questions, please contact us as soon as possible by Luckycalf‘s Service Center ( ).
15. Effects of Termination, Suspension of Account
15.1 Upon termination of your Account for any reason by you or us, you will lose all access to such account. Terminated Accounts cannot be reinstated; any Account that may be registered by you after termination of an Account is a unique account.
15.2 If your Account is terminated for any reason by you or us, you understand and agree that any Virtual Items to which you had access via your Account at the time of termination will be lost and no longer be available to you, and you will have no right to them. If your Account is terminated for any reason by you or us, you understand and agree that LUCKY CALF may redeem and use the Virtual Currency in the Account at the time of termination for any purpose that it may choose, and that on termination you will have no right to that Virtual Currency. In addition, if there is no activity in your Account for 3 years (Inactive Account), you understand and agree that:
(1) LUCKY CALF may redeem and use the Virtual Currency in the Inactive Account at such time for any purpose that it may choose, and that on the account becoming an Inactive Account you will have no right to that Virtual Currency; and
(2) any Virtual Items to which you had access via the Inactive Account up to the account becoming an Inactive Account will be lost and no longer be available to you, and you will have no right to them.
15.3 YOU AGREE THAT LUCKY CALF IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS OR VIRTUAL CURRENCY IN AN INACTIVE ACCOUNT OR THAT WAS IN A TERMINATED ACCOUNT, NO MATTER HOW EITHER CAME ABOUT. After any termination, you understand and acknowledge that we will have no further obligation to provide our Services and all licenses and other rights granted to you by these Terms will immediately cease. LUCKY CALF will not be liable to you or any third party for termination of our Services or termination of your use of our Services.
15.4 UPON ANY TERMINATION OR SUSPENSION OF YOUR ACCOUNT, ANY CONTENT, MATERIALS, OR INFORMATION (INCLUDING USER CONTENT) THAT YOU HAVE SUBMITTED ON OUR SERVICES OR THAT WHICH IS RELATED TO YOUR ACCOUNT MAY NO LONGER BE ACCESSED BY YOU. Furthermore, LUCKY CALF will have no obligation to maintain any information stored in our database related to your Account or to forward any information to you or any third party. Any suspension, termination or cancellation will not affect your obligations to LUCKY CALF under these Terms (including, without limitation, proprietary rights, and ownership, indemnification, and limitation of liability), which by their sense and context are intended to survive such suspension, termination, or cancellation.
16. Disclaimers
OUR SERVICES, APPLICATION CONTENT, AND USER CONTENT ARE PROVIDED AS IS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, LUCKY CALF EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. LUCKY CALF MAKES NO WARRANTY THAT OUR SERVICES, APPLICATION CONTENT OR USER CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. LUCKY CALF MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR CONTENT PURCHASED OR OBTAINED THROUGH OUR SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH OUR SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM LUCKY CALF OR THROUGH OUR SERVICES, APPLICATION CONTENT OR USER CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
17. Indemnity
You agree to defend, indemnify, and hold LUCKY CALF, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with User Content you submit to LUCKY CALF, your access to our Services or Application Content, or your violation of these Terms.
18. Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF OUR SERVICES, APPLICATION CONTENT, AND USER CONTENT THEREIN REMAINS WITH YOU. NEITHER LUCKY CALF NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING OUR SERVICES OR APPLICATION CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE OUR SERVICES OR CONTENT THEREIN, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LUCKY CALF HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. YOU SPECIFICALLY ACKNOWLEDGE THAT LUCKY CALF IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. FURTHER, LUCKY CALF WILL HAVE NO LIABILITY TO YOU OR TO ANY THIRD PARTY FOR ANY USER CONTENT OR THIRD-PARTY CONTENT UPLOADED ONTO OR DOWNLOADED FROM OR THROUGH OUR SERVICES. IN NO EVENT WILL LUCKY CALF’ AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE OUR SERVICES OR APPLICATION CONTENT OR USER CONTENT THEREIN OR PROVIDED THEREBY EXCEED ONE HUNDRED U.S. DOLLARS ($100). THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN LUCKY CALF AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, AND SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
19. Trademarks & Other Proprietary Rights Notices
All trademarks, service marks, logos, trade names and any other proprietary designations of LUCKY CALF or our licensors used in association with the Services are trademarks or registered trademarks of LUCKY CALF or our licensors. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of the respective owners of same.
20. Controlling Law and Jurisdiction
20.1 These Terms and any action related thereto will be governed by the laws of Singapore without regard to its conflict of law’s provisions. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 3 arbitrator(s). The language of the arbitration shall be English.
20.2 SUBJECT TO APPLICABLE LAWS AND REGULATIONS, BOTH PARTIES CONFIRM THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.
21. Entire Agreement
These Terms constitute the entire and exclusive understanding and agreement between LUCKY CALF and you regarding our Services and Application Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between LUCKY CALF and you regarding our Services and Application Content.
22. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without LUCKY CALF’s prior written consent. Any attempt by you to assign or transfer these Terms, without LUCKY CALF’s consent, will be null and of no effect. LUCKY CALF may freely assign these Terms. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
23. Notices
23.1 You consent to the use of: (1) electronic means to complete these Terms and to deliver any notices or other communications permitted or required hereunder; and (2) electronic records to store information related to these Terms or your use of our Services.
23.2 Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (1) by LUCKY CALF via email (in each case to the address that you provide) or (2) by posting on or through our Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
24. General
24.1 The failure of LUCKY CALF to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of LUCKY CALF.
24.2 Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect.
24.3 References to "include”, “includes" and "including" shall be construed so as to mean include without limitation, includes without limitation and including without limitation, respectively.
24.4 Affiliate in this Agreement shall mean an entity that directly or indirectly controls, or is controlled by or is under common control with LUCKY CALF hereto.
24.5 LUCKY CALF may translate this Agreement into other languages. If there is any difference between the English version and other language versions, then the English version, subject to applicable laws and regulations, shall prevail.
24.6 In addition to any other limitations which may be set forth herein, LUCKY CALF may not be responsible for any delay or failure to perform resulting from causes outside the reasonable control of LUCKY CALF, such as acts by governmental authorities, acts of God or other events outside of the reasonable control of LUCKY CALF.
24.7 You agree that (1) these Terms are intended to cover any Third-Party who is an affiliate of LUCKY CALF (“Affiliate Party”); (2) your obligations to LUCKY CALF under these Terms extend to Affiliate Party as applicable unless otherwise agreed under any Third-Party Terms with any such Affiliate Party; and (3) Affiliate Party are third party beneficiaries under these Terms who may rely on and directly enforce these Terms against you as such.
24.8 You represent that you are entering into this Agreement on a completely voluntary basis and you expect no compensation other than what is expressly granted under this Agreement.
24.9 You further confirm that you will respect local customs or practices and the use of the LUCKY CALF’s Products and Services shall obey any applicable laws or local regulations. You shall immediately stop using or accessing the LUCKY CALF’s Products and Services when local laws or local regulations so require.
25. Contacting Us
If you have any requests, concerns, questions about this Terms of Service, please contact us as soon as possible by Luckycalf‘s Service Center ( ), or via the address below:
Company Name: LUCKY CALF PTE. LTD.
Address: 138 MARKET STREET, #24-04, CAPITAGREEN, SINGAPORE (048946)
LUCKY CALF GAME PRIVACY POLICY
Effective Date：May 9, 2024LUCKY CALF PTE. LTD. ("LUCKY CALF ", "we", "our", or "us") greatly recognizes and values the privacy of people ("you" or "user"), who visit our websites, use or access our games, whether played on mobile devices, PCs, our websites or other approved platforms, and/or otherwise use or access any of our provided services, including software systems, customer support, marketing and advertising, and community services (collectively the " LUCKY CALF’s Products and Services " ,”Products and Services “or "our products and services").
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU MAY USE OR ACCESS LUCKY CALF’S PRODUCTS AND SERVICES ONLY IF YOU ARE A NATURAL PERSON ABOVE THE AGE OF 18 AND YOU ARE NOT INDIVIDUAL SPECIFICALLY PROHIBITED BY US FROM USING OR ACCESING LUCKY CALF’S PRODUCTS AND SERVICES.
This Privacy Policy describes why and how we collect, store, and use your personal data and the choices you have about your personal data which you provide or we collect in connection with the LUCKY CALF’s Products and Services. If you have any questions about this Privacy Policy, please contact us using the contact details provided in Provision 15.7 Provision 15.7 “Contact and Complaints” of this Privacy Policy.
LUCKY CALF may periodically modify, adjust or revise the terms of this Privacy Policy due to change of the LUCKY CALF’s Products and Services or update in applicable laws and regulatory requirements. You acknowledge and agree to check the updated terms of this Privacy Policy regularly. If you have any questions about the updated terms of this Privacy Policy, please contact us using the contact details provided in Provision 15.7 “Contact and Complaints” of this Privacy Policy. By continuing to use the LUCKY CALF’s Products and Services, you acknowledge that you have read and understood how we process your personal data according to the updated Privacy Policy.
This Privacy Policy informs you of the following information:
1. When Will We Collect Your Personal Data；
2. What Data We Collect and Process；
3. Cookies and Similar Technologies；
4. How We Use Your Personal Data；
5. How We Share, Transfer and Disclose Your Personal Data；
6. Withdrawing Your Consent；
7. Access To and Correction of Personal Data；
8. Accuracy of Personal Data；
9. Retention of Personal Data；
10. Time Limit for Us to Use Your Personal Data；
11. How We Protect Your Personal Data；
12. Your Rights；
13. Privacy Policy for Children；
14. Third Party Website or Applications；
15. Miscellaneous.
1. WHEN WILL WE COLLECT YOUR PERSONAL DATA
We generally do not collect your personal data unless：
(1) it is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”) after we notify you of the purposes for collecting the information and obtain your (or your authorized representative's) consent；or
(2) collection and use of personal data without consent is permitted or required by the PRIVACY LAWS or other laws.
We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorized by law).
2. WHAT DATA WE COLLECT AND PROCESS
2.1 We will/may collect and use your personal data:
（1）Name & Contact Details
Such as first and last name, title, prefix, email address, telephone number, (instant) messaging account, postal address, date of birth, age, gender, country/region, and government-issued ID, such as passport information, as required by applicable laws for age verification and correction of personal information.
（2）Account Information
Such as your email address, chosen username and password, security questions and answers, avatar, and other information you share in your account.
（3）Billing Information
Such as debit or credit card details, bank account details, and billing address.
（4）User Content
Such as reviews about our Services and other user-generated content you may create or share on our Services, such as items and assets created or uploaded within our games, and videos and posts on our social media pages, blogs, and comment sections.
（5）Gameplay Information
Such as roles, character appearance, attributes (e.g., level, scores, experience points, and skills), progression and results, virtual currencies, item inventory, tasks and rewards, social connections within the Services, and chat logs, and other similar data generated while using our Services.
（6）Preferences
Such as language, interests, other customer feedback/preferences that you might express during your use of our Services, and information you voluntarily provide in our surveys (e.g., your age, education background, occupation, and interests).
（7）Marketing Data
Such as your choices regarding our newsletters, surveys, and other marketing/advertising displayed or provided to you, and preferred methods of such promotional communication.
（8）Communication History
Such as details of your communications with us and details of your claims, complaints, and queries in general.
（9）Transaction Information
If you choose to make purchases using your Account, we may need to collect your payment data and the data generated from such transaction information, such as details of products and services you have purchased from us, your name, bank/debit/credit card number, card expiration date, billing address, and order and purchase history within our Services, including transaction receipt number and purchase amount.
2.2 Data we will/may collect through your use of our Services or from other sources：
（1）Social Media Information
Such as name/nickname/username as it appears on your social media account profile, profile pictures, social media account ID, associated email address and other social media profile information, including lists of friends on social media.
（2）Location Information
Such as IP geolocation information, cell-ID, and Wi-Fi connection location.
（3）Device Information
Such as information about your devices and your use of our Services, such as IP address, MAC address, device identifiers, device model, device operating systems, regional and language settings, internet service provider, screen resolution, frame rate, ping value, stack information (e.g., crash reports and core dumps), server health indicators (e.g., CPU and memory usage, I/O usage, and load average), date and time stamps of actions (e.g., installing or using the Services), advertising identifiers, events within our Services (e.g., logins and gameplay attempts), and events on third-party websites (e.g., engagement time, number of clicks and views, and clicks and views of campaigns and communications materials). This includes data obtained through cookies and similar technologies, as described in the Cookies and Similar Technologies Policy applicable to the specific Service that you are using.
（4）Game Account Information
Such as your email address, nickname/username, age, country/region, and game account ID, which we collect from the third-party game account provider when you use such account (e.g., Xbox account, PSN account, Steam account or Epic Games account) to log onto our Services.
（5）Third-Party Payment Information
Such as a hashed identifier of your account with the third-party payment processing service, and the country/region from which your payment originated.
（6）Chat Records
If you utilize chat functions in our Services (e.g., in-game chat), we may process the communication log and collect some related information.
（7）Participation Information for Events and Promotions
If you choose to take part in any events or promotions organized by us (such as campaigns), we may collect information related to your participation, including your name, your user id, email address, mobile phone number, nickname, and country/region. In case you win any prizes, you may also need to provide us with your mailing address so that we can send you the prize. Your participation information may be added to your Account.
（8）Advertisement ID
We may collect and store the Advertising ID and related device information for each advertisement, along with your profile, to monitor the effectiveness of our advertising and marketing campaigns. Furthermore, we may use your de-identified email address, including those collected from third-party social media providers when you log in via your social media account(s), to track the success of our advertising and marketing campaigns after implementing appropriate technical security measures.
（9）Security-Related Information
We collect, and process data related to the security of your account and our Services, such as password changes and login history, to ensure the safety and integrity of our platform.
（10）Anti-Cheating and Fraud Detection
We may collect certain data and utilize various methods to detect and analyse instances of cheating or fraud within the Services. These methods include but are not limited to monitoring the presence of external programs that may affect the Services, identifying attempts by external programs or plugins to access the Services, and other similar techniques aimed at ensuring the integrity of gameplay. The collected data is used solely for the purpose of detecting and preventing cheating and fraud, with the objective of providing a fair gaming experience for all users.
（11）Other Information
We may collect additional information as required by specific Services or features within our platform. In such cases, we may provide separate privacy notices detailing the collection and usage of this information. In order to provide you with a comprehensive gaming experience, we may merge and update our collected personal data with data from third-party contractors to update your profile (e.g., the information of your connected third-party accounts), perform market analysis, and/or for other purposes set forth in Policy, with your prior consent or where we have other legal grounds permissible under applicable laws. When you use or interact with third-party Services that may be available on our Services, such as third-party social media widgets, share buttons, and/or login mechanisms, this Policy does not and will not extend to such features, which shall be subject to the respective third-party privacy policies.
3. COOKIES AND SIMILAR TECHNOLOGIES
3.1 We or our third party partners may collect and use your data through cookies and web beacons (hereinafter collectively referred to as cookies) and store such information as log information for the purpose of providing you with individualized user experience and service. We’ll strictly request our third party partners to observe relevant regulations herein.
3.2 We or our third party partners use the cookies, web beacons and similar technologies to personalize your experiences on our services and for various other purposes, including:
(1) remembering you: cookies, web beacons and similar technologies can help us identify you as a registered user or keep the preferences or data that you have previously provided;
(2) analyzing how you use our services: cookies, web beacons and similar technologies to understand what visitors (including users) are doing on our services, or what pages or sections are most popular;
(3) serving advertising: cookies, web beacons and similar technologies help us provide you with advertising that we believe is relevant to you or of interest to you, on the basis of your provided data; and/or
(4)other related functions or purposes mentioned in Section 2.
3.3 You may choose to allow the installation of such cookies and then prohibit them. However, our service may fail to operate in the way of design if you refuse to install or prohibit such cookies.
4. HOW WE USE YOUR PERSONAL DATA
4.1 We collect and process your personal data mentioned in Section 2 above for the following purposes, including:
(1) help you create a Luckycalf Account (collectively, the “Account”) and enable you to manage your Account and maintain your personal profile;
(2) to facilitate your use of various LUCKY CALF’s Products and Services with your Luckycalf Account;
(3) allow you to access or restrict your access to the LUCKY CALF’s Products and Services;
(4) provide you the services required by you and perform our contractual obligations towards you;
(5) analyze and manage LUCKY CALF’s Products and Services for system administration, user service, security, fraud-detection, check the authenticity of an account owner, archival and/or backup purposes;
(6) correct bugs or errors, improve our services and respond to customer desires and preferences;
(7) verify and confirm payment;
(8) provide you offers on or through the LUCKY CALF’s Products and Services and deliver advertising that may be relevant to your interests;
(9) keep you up to date on the latest product announcements, notify special events and offer other data pertaining to our services;
(10) fulfill our obligations under applicable laws and regulations, respond to requests of government authorities;
(11) establish, exercise or defend legal claims;
(12) analyze, profile, segment, merge and/or update all collected data (regardless of an aggregated or individualized manner) for the purposes of improving service quality and providing a better experience;
(13) protect the integrity, information safety, and financial security of our services or our users, comply with legal obligations, and enforce compliance with the Terms of Service or other restrictions placed on your use of the LUCKY CALF’s Products and Services;
(14) track your process across our websites and applications to verify that you are not a bot and to optimize our services;
(15) other purposes which are permissible under applicable law and which we notify you of at the time of obtaining your consent.
For the purposes set forth above, our affiliates may be commissioned to process your information, provided that such affiliates comply with terms in this Privacy Policy.
4.2 For the purpose of providing personalized advertisements, you acknowledge and confirm that we may collect and process the data to:
(1) deliver, target and improve our advertising; and/or
(2) improve advertising and other marketing and promotional activities;
We or our authorized contractors may deliver advertisements, marketing or promotional communications. If you do not wish to receive such information, you may request that we or our contractors remove your data from the contact list.
5. HOW WE SHARE, TRANSFER AND DISCLOSE YOUR PERSONAL DATA
5.1 Share.
We will only collect and use your personal data for the purposes and within the scope of this Privacy Policy or as required by law and regulations, and will keep it strictly confidential. In general, we will not share your personal data with any company, organization or individual, except in the following cases:
(1) with your prior consent;
(2) where the sharing of your personal information is required by applicable law, regulation, legal process, governmental compulsion or judicial decision;
(3) to the extent required or permitted by law, it is necessary to provide your personal information to third parties in order to protect us, its users or the public from harm to their interests, property or safety;
(4) your personal information may be shared among our affiliated companies. We will only share personal information that is necessary and such sharing is subject to the stated purposes of this Privacy Policy. If an affiliate wishes to change the purpose of processing personal information, it will again seek your authorized consent;
(5) in order to provide you with improved, quality products and services, some of our Services will be provided by authorized partners. We may share some of your personal information with our partners in order to provide better customer service and user experience. We will only share your personal information for purposes that are legal, legitimate, necessary, specific, and explicit, and only as much personal information as is necessary to provide the services. We also require our partners to handle your personal information in accordance with our instructions, this Policy, and any other relevant confidentiality and security measures. Our partners are not authorized to use the personal information shared for any other purpose. If you refuse to allow our partners to collect the personal information necessary to provide the service, you may not be able to use that third party service on our platform.
The collection and processing of information by our partners is subject to their own privacy policy or related statements, which do not apply to this Policy. In order to maximize the security of your information, we recommend that you review the privacy policy of any third party service before using it. To protect your legitimate rights and interests, if you find that the relevant third-party services have risks, we recommend that you immediately terminate the relevant operations and contact us in a timely manner.
5.2 Transfer.
We will not transfer your personal data to any company, organization or individual, except for the following:
(1) Transferring with obtaining explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
(2) Provision in accordance with applicable laws and regulations, requirements of legal proceedings, and mandatory administrative or judicial requirements as may be necessary;
(3) In the event of a merger, acquisition, transfer of assets, bankruptcy and liquidation or similar transaction involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this Policy before we require the company or organization to seek your authorized consent again.
5.3 Disclosure.
We will only disclose your personal information publicly when:
(1) After obtaining your express consent;
(2) Disclosure based on law: We may disclose your personal information publicly if compelled to do so by law, legal process, litigation or governmental authority.
5.4 Without Your Prior Consent.
In accordance with relevant laws and regulations and national standards, we may share, transfer, and publicly disclose personal information without obtaining your prior authorized consent in the following cases:
(1) In connection with the performance of our obligations under laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public safety, public health, and significant public interests;
(4) Directly related to crime investigation, prosecution, trial and execution of judgments, etc.;
(5) For the purpose of safeguarding the life, property and other significant legitimate rights and interests of the subject of personal information or other individuals but where it is difficult to obtain his or her consent;
(6) Personal information disclosed to the public by the subject of the personal information himself/herself;
(7) Personal information collected from information that is legally and publicly disclosed, such as legal news reports, government information disclosure and other channels.
5.5 In accordance with the law, sharing, transferring or publicly disclosing personal information that has been de-identified or anonymized to the extent that the data recipient is unable to recover and re-identify the information subject shall not be deemed as sharing, transferring or publicly disclosing personal information, and such data shall be stored and processed without notice to or consent from you.
6. WITHDRAWING YOUR CONSENT
6.1 The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to us at the contact details provided in Provision 15.7 “Contact and Complaints”.
6.2 Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within thirty (30) business days of receiving it.
6.3 Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing Services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in Provision 15.7“Contact and Complaints”.
6.4 Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under Applicable Laws.
7. ACCESS TO AND CORRECTION OF PERSONAL DATA
7.1 If you wish to make (1) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (2) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to us at the contact details provided in Provision 15.7 “Contact and Complaints”.
7.2 Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
7.3 We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) business days after receiving your request, we will inform you in writing within thirty (30) business days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under Laws).
8. ACCURACY OF PERSONAL DATA
We generally rely on personal data provided by you (or your authorized representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us in writing or via email at the contact details provided in Provision 15.7 “Contact and Complaints”.
9. RETENTION OF PERSONAL DATA
9.1 We will keep your data for as long as your Account is active or only for as needed to provide you the LUCKY CALF’s Products and Services unless deletion is carried out in accordance with your request or as otherwise required by law.
9.2 WE STORE YOUR PERSONAL DATA IN DATA CENTERS LOCATED IN SINGAPORE. YOUR PERSONAL DATA MAY BE TRANSFERRED TO COUNTRIES OR REGIONS OUTSIDE OF YOUR COUNTRY OF RESIDENCE WHERE WE HAVE AFFILIATED COMPANY OR THIRD-PARTY SERVICE PROVIDERS, WHICH MAY HAVE DATA PROTECTION RULES THAT ARE DIFFERENT FROM THOSE OF YOUR COUNTRY. THESE ENTITIES COMMIT TO PROCESSING YOUR PERSONAL DATA IN COMPLIANCE WITH APPLICABLE DATA PROTECTION LAWS AND TO IMPLEMENTING APPROPRIATE SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA.
10. TIME LIMIT FOR US TO USE YOUR PERSONAL DATA
10.1 Generally, we’ll keep your personal data in the time limit necessary for you to perform the contract between us and you as well as the legal obligations. If you suspend the permit or definitely cancel the permit for us to collect, use and disclose your personal data, we (and any third party in cooperation with us) will stop all such use immediately. In such case you may request us to delete your personal data and close your account.
10.2 IN THE CASE YOU REQUEST TO REMOVE OR DELETE YOUR PERSONAL DATA, WE WILL RETAIN YOUR DATA AS LONG AS NECESSARY FOR APPLICABLE LAWS AND REGULATIONS, SUCH AS TO COMPLY WITH OUR LEGAL OBLIGATIONS, RESOLVE DISPUTES, AND/OR ENFORCE THE AGREEMENTS BETWEEN YOU AND US. PLEASE NOTE THAT THE REMOVAL OR DELETION OF ANY OF YOUR DATA MAY RESULT IN THE TERMINATION OF SOME OF OUR APPLICABLE SERVICES.
10.3 WHERE REQUIRED BY LAW, WE WILL ONLY STORE YOUR INFORMATION AS LONG AS NECESSARY TO FULFILL THE PURPOSES FOR WHICH THE INFORMATION IS COLLECTED AND PROCESSED OR WHERE THE APPLICABLE LAWS AND REGULATIONS PROVIDE FOR LONGER STORAGE AND RETENTION PERIOD. UPON THE EXPIRATION OF SUCH PERIOD, YOUR PERSONAL DATA WILL BE DELETED, BLOCKED OR ANONYMIZED, AS PROVIDED BY AND IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS.
11. HOW WE PROTECT YOUR PERSONAL DATA
11.1 To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have endeavored to take appropriate administrative, physical and technical measures. Unfortunately, the transmission of information via the internet and the method of electronic storage is not completely secure. THEREFORE, WE DON’T PROMISE (AND YOU SHOULD NEVER EXPECT) THAT YOUR PERSONAL DATA WILL BE SAFE ALL ALONG DESPITE THE MEASURES WE TAKE TO PROTECT YOUR INFORMATION.
11.2 While we strive to protect your personal data, we strongly urge you to take every possible precaution to protect your personal data when using our services, including but not limited to changing your passwords from time to time, not reflecting your real name or other personal data in registration, using a combination of letters and numbers when creating passwords, using a secure browser and/or taking other possible security measures. We also remind you to be aware of the risks of hacking, cyber-attacks, etc. on the Internet.
11.3 PLEASE BE AWARE THAT ADVERTISERS OR WEBSITES WITH LINKS TO AND/OR FROM OUR WEBSITES OR GAMES MAY COLLECT PERSONAL DATA ABOUT YOU. THIS PRIVACY POLICY DOES NOT APPLY TO SUCH THIRD PARTY SERVICES, AND CANNOT CONTROL THE ACTIVITIES OF THOSE OTHER ADVERTISERS OR WEBSITES. WE HIGHLY RECOMMEND THAT YOU READ THE PRIVACY POLICY OF SUCH THIRD-PARTY WEBSITES WHICH YOU MAY BE DIRECTED TO BEFORE PROVIDING ANY PERSONAL DATA.
12. YOUR RIGHTS
12.1 This section (“Your Rights”) applies to users that are located in the European Economic Area only. For user located in other territories, please refer to the privacy clause in this Policy and Terms of Service.
12.2 You have certain rights in relation to the personal data we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances). To exercise any of your rights, please email us at the contact details provided in Provision 15.7 “Contact and Complaints”.
12.3 Access. You have the right to access personal data we hold about you, how we use it, and who we share it with. You can access the personal data you have made available as part of your account by logging into your Luckycalf Account and by visiting Luckycalf‘s Service Center ( ). If you believe we hold any other personal data about you, please contact us by Luckycalf‘s Service Center ( ).
12.4 Portability.
12.4.1 You have the right to receive a copy of certain personal data we process about you. This comprises any personal data we process on the basis of your consent (e.g., certain survey information) or pursuant to our contract with you, as described in the section “How We Use Your Personal Data” You have the right to receive this data in a structured, commonly used, and machine-readable format. You also have the right to request that we transfer that personal data to another party.
12.4.2 If you wish for us to transfer such personal data to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal data if providing it would interfere with another’s rights (e.g., where providing the personal data we hold about you would reveal data about another person or our trade secrets or intellectual property).
12.5 Rectification. You have the right to correct any personal data held about you that is inaccurate. You can access the personal data you have made available as part of your account by logging into your Luckycalf Account. If you believe we hold any other personal data about you and that information is inaccurate, please contact us by Luckycalf‘s Service Center ( ).
12.6 Erasure.
12.6.1 You can delete your account, or remove certain personal data, by logging into your Luckycalf Account. If there is any other personal data you believe we process that you would like us to erase, please contact us by Luckycalf‘s Service Center ( ).
12.6.2 You may request that we erase the personal data we hold about you in the following circumstances:
(1) you believe that it is no longer necessary for us to hold such personal data;
(2) you believe the personal data we hold about you is being unlawfully processed by us.
12.6.3 You can also exercise your right to restrict our processing of your personal data (as described below) whilst we consider your request.
12.6.4 We may need to retain personal data if there are valid grounds under data protection laws for us to do so (e.g., for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal data that has been made available publicly on the Game Services and there are grounds for erasure, we will use reasonable steps to try to tell others that are displaying the personal data or providing links to the personal data to erase it too.
12.7 Restriction of Processing to Storage Only.
12.7.1 You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (e.g., for the defense of legal claims or for another’s protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
12.7.2 You may request we stop processing and just store the personal information we hold about you when:
(1) you believe the personal data is not accurate for the period it takes for us to verify whether it is accurate
(2) you wish to erase the personal data as the processing we are doing is unlawful, but you want us to retain the personal data but just store it instead;
(3) you wish to erase the personal data as it is no longer necessary for our purposes, but you require it to be stored for the establishment, exercise or defense of legal claims.
12.8 Objection. You have the right to object to our processing of personal data about you. We will consider your request in other circumstances as detailed below by contact us by Luckycalf‘s Service Center ( ).
12.9 Announcements. We may from time to time send you announcements when we consider it necessary to do so (such as when we temporarily suspend Game access for maintenance, or security, privacy, or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.
13. PRIVACY POLICY FOR CHILDREN
13.1 OUR SERVICE IS NOT TARGETED AT CHILDREN OR MINORS UNDER THE AGE OF 18. WE DO NOT KNOWINGLY COLLECT OR MAINTAIN PERSONAL DATA OR NON-PERSONALLY IDENTIFIABLE INFORMATION ABOUT ANY PERSON UNDER THE AGE OF 18, NOR IS ANY PART OF OUR WEBSITE, GAMES OR OTHER SERVICES TARGETED AT THEM.
13.2 As a parent or legal guardian, please do not allow any child or minor in your care to submit personal data to us. Please also consult our Terms of Service for more information.
13.3 If personal data of a child or minor under the age of 18 years in your care is disclosed to us, you hereby consent to the processing of the child's personal data and accept and agree to be bound by the terms of this Policy on behalf of the child.
13.4 IF YOU DO NOT IN FACT CONSENT TO THE PROCESSING OF PERSONAL DATA OF A CHILD OR MINOR UNDER THE AGE OF 18 IN YOUR CARE, PLEASE CONTACT US AT THE CONTACT DETAILS PROVIDED IN PROVISION 15.7 “CONTACT AND COMPLAINTS”. WE WILL CLOSE ANY ACCOUNT USED EXCLUSIVELY BY SUCH CHILD OR MINOR AND DELETE ANY PERSONAL DATA SUBMITTED BY SUCH CHILD OR MINOR WITHOUT PARENTAL CONSENT, OR AS OTHERWISE REQUIRED BY APPLICABLE LAW.
14. THIRD PARTY WEBSITE OR APPLICATIONS
You may click the links in our service to visit other websites or applications not operated by us. For instance, you may enter a website or application beyond our control if you click the advertisement on our service. Such third party website or software may ask for or collect information (including your personal data) from you independently and provide us with the information about your activity on such website or software in some cases. WE ASSUME NO RESPONSIBILITY FOR YOU TO USE OR BE UNABLE TO USE SUCH THIRD PARTY WEBSITE OR SOFTWARE. YOU EXPLICITLY RELIEVE US OF ANY RESPONSIBILITY ARISING FROM YOUR USE OF SUCH THIRD PARTY WEBSITE OR SOFTWARE. WE SUGGEST THAT YOU SHOULD REFER TO THE PRIVACY POLICIES OF ALL THE THIRD PARTY WEBSITES OR SOFTWARE YOU VISIT.
15. MISCELLANEOUS
15.1 Affiliate, and Affiliated Company in this Privacy Policy shall mean an entity that directly or indirectly controls, is controlled by or is under common control with LUCKY CALF hereto.
15.2 This Privacy Policy applies in conjunction with any other Policies, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
15.3 We may revise this Privacy Policy from time to time without any prior notification. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
15.4 LUCKY CALF may translate this Privacy Policy into other languages. If there is any difference between the English version and other language versions, then the English version, subject to applicable laws and regulations, shall prevail.
15.5 This Privacy Policy and any action related thereto will be governed by the laws of Singapore without regard to its conflict of law’s provisions. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 3 arbitrator(s). The language of the arbitration shall be English.
15.6 SUBJECT TO APPLICABLE LAWS AND REGULATIONS, BOTH PARTIES CONFIRM THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.
15.7 Contact and complaints. If you have any requests, concerns, questions about this Privacy Policy or how we process your personal data, or you want to make any complaints or want to exercise your data subject rights, please contact us as soon as possible by Luckycalf‘s Service Center ( ), or via the address below:
Company Name: LUCKY CALF PTE. LTD.
Address: 138 MARKET STREET, #24-04, CAPITAGREEN, SINGAPORE (048946)