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WARRANTY INFORMATION
Deep Silver Inc. warrants to the original purchaser of its products for a period of ninety (90) days from the date of purchase that the products will be free from defects in materials and workmanship. The product is sold “as is”, without express or implied warranty of any kind, and Deep Silver is not responsible for any losses or damages of any kind resulting from use of the product.
Deep Silver will for a period of ninety (90) days either replace defective product free of charge provided the defective product will be returned with dated proof of purchase to the store from which the product was originally purchased or
Deep Silver will at its option repair or replace the defective product free of charge, when sent postage prepaid with a proof of purchase to our service center.
This warranty shall not be applicable to normal wear and tear, and shall be void if the defect has been arisen through abuse, mistreatment, unreasonable use, or neglect.
WARRANTY LIMITATIONS
This limited warranty is in lieu of all other warranties, whether oral or written, and no other representations or claims of any nature shall be binding on, or obligate Deep Silver. Any implied warranties applicable to Deep Silver products, including warranties of merchantability and fitness for a particular purpose, are limited to the ninety (90) day period described above. In no event will Deep Silver be liable for any special, incidental, or consequential damages resulting from possession, use, or malfunction of this Deep Silver product. Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of incidental or consequential damages. So the above limitations and/or exclusions of liability may not apply to you. This warranty gives you specific rights. You also have other rights that vary from state to state.
Deep Silver cannot provide refunds or otherwise process returns for credit of any kind other than an identical product replacement. As the individual retail outlets set their own refund policy, product refund requests must occur at the place of purchase.
REPLACEMENTS
In various cases, a replacement is not the best solution. Therefore before sending the product to us please contact our Technical Support. Our Support Representatives will help you determine if a replacement is necessary or available. You further will need to first acquire an RMA (Return Materials Authorization) number to process your return or replacement. Without a valid RMA number we will not be able to process your replacement.
RETURNS
Please return the product (please media only) along with (a) a copy of the original sales receipt showing the date of purchase,(b) a brief description of the difficulty you are experiencing, and (c) your name, address (please no PO boxes) and phone number to the below address. This 90-day warranty is rendered void if the product was damaged through misuse or accident (eg. scratches or cracks), or if you do not have a dated sales receipt.
In these cases you are free to return the product (please media only) along with a check or money order for the amount of $5 (US Dollars) made payable to Deep Silver, a brief description of the difficulty you are experiencing, including your name, address (please no PO boxes), RMA number (please see Replacements), and phone number to the address below. We strongly recommend you use a traceable delivery method when sending products to Deep Silver. Deep Silver is not responsible for products not in its possession.
NOTICE
Deep Silver reserves the right to make improvements in its products at any time and without notice.
WARRANTY ADDRESS AND CONTACT INFORMATION:
Address: Deep Silver Inc.
900 Larkspur Landing Circle, Suite 103
Larkspur, CA 94939 USA
Customer Support: 1-888-883-1505 available at 08:00 (8:00am) Pacific Time to 17:00 Pacific Time (5:00PM)
Email:
_____________________________________________________________
Deep Silver Inc. warrants to the original purchaser of its products for a period of ninety (90) days from the date of purchase that the products will be free from defects in materials and workmanship. The product is sold “as is”, without express or implied warranty of any kind, and Deep Silver is not responsible for any losses or damages of any kind resulting from use of the product.
Deep Silver will for a period of ninety (90) days either replace defective product free of charge provided the defective product will be returned with dated proof of purchase to the store from which the product was originally purchased or
Deep Silver will at its option repair or replace the defective product free of charge, when sent postage prepaid with a proof of purchase to our service center.
This warranty shall not be applicable to normal wear and tear, and shall be void if the defect has been arisen through abuse, mistreatment, unreasonable use, or neglect.
WARRANTY LIMITATIONS
This limited warranty is in lieu of all other warranties, whether oral or written, and no other representations or claims of any nature shall be binding on, or obligate Deep Silver. Any implied warranties applicable to Deep Silver products, including warranties of merchantability and fitness for a particular purpose, are limited to the ninety (90) day period described above. In no event will Deep Silver be liable for any special, incidental, or consequential damages resulting from possession, use, or malfunction of this Deep Silver product. Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of incidental or consequential damages. So the above limitations and/or exclusions of liability may not apply to you. This warranty gives you specific rights. You also have other rights that vary from state to state.
Deep Silver cannot provide refunds or otherwise process returns for credit of any kind other than an identical product replacement. As the individual retail outlets set their own refund policy, product refund requests must occur at the place of purchase.
REPLACEMENTS
In various cases, a replacement is not the best solution. Therefore before sending the product to us please contact our Technical Support. Our Support Representatives will help you determine if a replacement is necessary or available. You further will need to first acquire an RMA (Return Materials Authorization) number to process your return or replacement. Without a valid RMA number we will not be able to process your replacement.
RETURNS
Please return the product (please media only) along with (a) a copy of the original sales receipt showing the date of purchase,(b) a brief description of the difficulty you are experiencing, and (c) your name, address (please no PO boxes) and phone number to the below address. This 90-day warranty is rendered void if the product was damaged through misuse or accident (eg. scratches or cracks), or if you do not have a dated sales receipt.
In these cases you are free to return the product (please media only) along with a check or money order for the amount of $5 (US Dollars) made payable to Deep Silver, a brief description of the difficulty you are experiencing, including your name, address (please no PO boxes), RMA number (please see Replacements), and phone number to the address below. We strongly recommend you use a traceable delivery method when sending products to Deep Silver. Deep Silver is not responsible for products not in its possession.
NOTICE
Deep Silver reserves the right to make improvements in its products at any time and without notice.
WARRANTY ADDRESS AND CONTACT INFORMATION:
Address: Deep Silver Inc.
900 Larkspur Landing Circle, Suite 103
Larkspur, CA 94939 USA
Customer Support: 1-888-883-1505 available at 08:00 (8:00am) Pacific Time to 17:00 Pacific Time (5:00PM)
Email:
_____________________________________________________________